Boxes instead of Hebrew Letters in WebApp

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Juanita | Forum Activity | Posted: Mon, Mar 26 2018 6:33 AM

Attached is a screenshot of Enhanced Strong’s Display with boxes instead of Hebrew letters. Using the Bible app, the display is correct with Hebrew letters.

Posts 2022
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Mon, Mar 26 2018 7:08 AM

I see the same thing unless I enable compatibility mode. Looks like your in Safari and I tried it in Chrome. Click your user icon in the top right corner to access this option and please note that certain features will be disabled.

Posts 17990
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Mar 26 2018 8:18 AM

With compatibility mode disabled in Safari 11.0.3 on macOS 10.13.3 replicated boxes (resource opened quickly).

Enabling compatibility mode shows spinning beach ball so Enhanced Strong's Lexicon does not appear.

Keep Smiling Smile

Posts 338
LogosEmployee

Hi folks. The issue is with the bolded text being used there. It's on our TODO list to fix.

Posts 29
C.S. Beecher | Forum Activity | Replied: Sat, Mar 31 2018 4:36 AM

Just as a heads up, I've called several times about this issue. It has been happening in my Jastrow dictionary since I first purchased it. 

Posts 60
LogosEmployee
Hoong-Ern Ng | Forum Activity | Replied: Fri, May 4 2018 10:55 AM

This issue has been fixed. Please let us know if you're still seeing it!

Posts 29
C.S. Beecher | Forum Activity | Replied: Sat, May 5 2018 7:18 AM

Awesome! Thanks!

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