CRASH: Clicking links in Syntax search results

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Kevin Becker | Forum Activity | Posted: Tue, May 4 2010 6:00 PM | Locked

I was clicking the links in the syntax search results and Logos crashed.

Logs:

0714.Logos4Crash.txt

6661.Logos4.log

I got the dreaded Document ID out of range message... does this mean I need to rebuild my index Sad?

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Dave Hooton | Forum Activity | Replied: Tue, May 4 2010 6:52 PM | Locked

I think you should update to RC1 before jumping to conclusions.

Dave
===

Windows 10 & Android 8

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Kevin Becker | Forum Activity | Replied: Tue, May 4 2010 7:48 PM | Locked

Dave Hooton:

I think you should update to RC1 before jumping to conclusions.

I hadn't jumped to any conclusions...

Thanks for pointing out the RC... I hadn't noticed it yet. We'll see what happens.

 

Posts 8870
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Bradley Grainger (Faithlife) | Forum Activity | Replied: Tue, May 4 2010 8:46 PM | Locked

Kevin Becker:

I was clicking the links in the syntax search results and Logos crashed.

I got the dreaded Document ID out of range message... does this mean I need to rebuild my index Sad?

The error isn't actually "Document ID out of range" (it's something else out of range). So you don't need to rebuild your index. This is a bug that's been reported before, but which we've never been able to reproduce.

Can you make it happen again? If so, can you describe the syntax search, and which result you're clicking to reproduce the crash?

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Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, May 5 2010 12:03 AM | Locked

Kevin Becker:

Dave Hooton:

I think you should update to RC1 before jumping to conclusions.

I hadn't jumped to any conclusions...

Thanks for pointing out the RC... I hadn't noticed it yet. We'll see what happens.

Sorry Kev, I didn't mean to be so abrupt - I wasn't convinced it was a index error and wanted you to at least try it with the RC1.

Dave
===

Windows 10 & Android 8

Posts 5337
Kevin Becker | Forum Activity | Replied: Wed, May 5 2010 4:51 AM | Locked

Bradley Grainger:

Kevin Becker:

I was clicking the links in the syntax search results and Logos crashed.

I got the dreaded Document ID out of range message... does this mean I need to rebuild my index Sad?

The error isn't actually "Document ID out of range" (it's something else out of range). So you don't need to rebuild your index. This is a bug that's been reported before, but which we've never been able to reproduce.

Can you make it happen again? If so, can you describe the syntax search, and which result you're clicking to reproduce the crash?

I'm glad I misread the logs then Smile Here's what happened, I was trying to figure out what made the syntax search engine count a verse multiple times as asked here: http://community.logos.com/forums/t/16563.aspx

So I ran this syntax search to generate a baseline

Then I modified the same syntax search document to this (only modifying the Matching skips levels on Segment 1)

I ran that search, now I had two sets of results. I clicked on Ex 13:9 in the 2nd search result pane, bringing up the A-F Graph over the 1st search result pane. I adjusted the pane to view the result in question a little better. Then I clicked the second result, 2 Kings 10:31 and Logos crashed.

I was able to reproduce the issue this morning with 4.0c RC 1. Last night with the initial crash I was able to click around in the results more than what I  was this morning so you might have to jump around a bit in the results before a crash.

Here are the logs from this morning's crash, just in case they have anything else that might be helpful.
2018.Logos4Crash.txt
6558.Logos4.log

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, May 5 2010 8:22 AM | Locked

Kevin Becker:

I was able to reproduce the issue this morning with 4.0c RC 1. Last night with the initial crash I was able to click around in the results more than what I  was this morning so you might have to jump around a bit in the results before a crash.

Here are the logs from this morning's crash, just in case they have anything else that might be helpful.

Thanks, I've added this thread and log file to the open case.

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LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Wed, May 5 2010 10:28 AM | Locked

Kevin Becker:

I ran that search, now I had two sets of results. I clicked on Ex 13:9 in the 2nd search result pane, bringing up the A-F Graph over the 1st search result pane. I adjusted the pane to view the result in question a little better. Then I clicked the second result, 2 Kings 10:31 and Logos crashed.

Thanks; I can reproduce the crash by navigating between the two references you cited.

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Bradley Grainger (Faithlife) | Forum Activity | Replied: Wed, May 5 2010 12:40 PM | Locked

Bradley Grainger:

Thanks; I can reproduce the crash by navigating between the two references you cited.

This will be "fixed" for the next RC. Specifically, the program will not crash when you click the "2 Kings 10:31" link. However (if the previously-displayed reference was Ex 13:9) it will incorrectly jump to 2 Kings 11:1. Clicking the hyperlink again will jump to the right verse.

We will try to fix the underlying issue (causing the incorrect navigation) in 4.0d.

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