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Posts 1789
Robert M. Warren | Forum Activity | Posted: Mon, Apr 30 2018 1:33 PM

I received an email from Verbum on Saturday that stated:  "We've missed you! Here's a $20 gift"

Then, it doesn't provide any more info on that. Is this the $100 gets you $20 deal, or is this something else? I don't do a lot of  Verbum business and I don't want to seem greedy, but I also don't want to leave anything on the table.

Win 10 | Android 9 | Fire OS 5

Posts 1789
Robert M. Warren | Forum Activity | Replied: Mon, Apr 30 2018 6:46 PM

Thanks for the info.

Win 10 | Android 9 | Fire OS 5

Posts 1184
Sean | Forum Activity | Replied: Mon, Apr 30 2018 6:50 PM

Robert M. Warren:

Thanks for the info.

With all due respect, that's not info; it was a guess.

If they sent you a coupon, why wouldn't you want to use it?

Posts 3966
SineNomine | Forum Activity | Replied: Mon, Apr 30 2018 7:29 PM

Sean:
If they sent you a coupon, why wouldn't you want to use it?

They didn't actually send a coupon.

Posts 1184
Sean | Forum Activity | Replied: Mon, Apr 30 2018 7:31 PM

SineNomine:

Sean:
If they sent you a coupon, why wouldn't you want to use it?

They didn't actually send a coupon.

My apologies; I misread the original OP. Yeah, it probably was a mistake, though logos.com did send one out like that once with a coupon.

Posts 2769
Erwin Stull, Sr. | Forum Activity | Replied: Mon, Apr 30 2018 7:55 PM

Faithlife often surprises us with things like this. Just accept the gift and say thank you. I wouldn't see any need to feel greedy or guilty of accepting.

Posts 3966
SineNomine | Forum Activity | Replied: Tue, May 1 2018 8:45 AM

Erwin Stull, Sr.:

Faithlife often surprises us with things like this. Just accept the gift and say thank you. I wouldn't see any need to feel greedy or guilty of accepting.

There wasn't any gift. There was a small amount of text referring to a gift. That text was mistakenly included in an email about something unrelated.

Posts 173
LogosEmployee

Hello Robert,

I have some good news and some bad news about this.

This was indeed a mistake on our part.  A old draft email template was inadvertently sent to you. That's the bad news.  We're sorry about that and we're taking steps to ensure things like that don't happen again.

The good news is that we're going to extend a $20 coupon to you anyway.  That coupon will come to you via email today and will be good to use on Verbum.com.

Thanks for bringing this to our attention and for your patience throughout. And thank you for being a user and supporter of the software!

--Craig

Verbum Product Manager

Craig St. Clair | Verbum Product Manager |

Posts 1789
Robert M. Warren | Forum Activity | Replied: Tue, May 1 2018 9:35 AM

Thank you, sir.

Win 10 | Android 9 | Fire OS 5

Posts 7

Craig St. Clair (Faithlife):

The good news is that we're going to extend a $20 coupon to you anyway.  That coupon will come to you via email today and will be good to use on Verbum.com.

Hello Craig,

Are you going to extend the $20 Coupon to everyone who received the email? That would be great news!

Grace & Peace.

Dad gracias al Señor porque es bueno, porque es eterna su misericordia. Music

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