Import Item -> Elvanto : Dates of Elvanto services are wrong

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This post has 6 Replies | 1 Follower

Posts 50
Andy Bleach | Forum Activity | Posted: Mon, May 21 2018 8:01 PM

Hi there,

When I import our services from Elvanto, for our Sunday 8am service, it is getting listed as the service is on the Saturday before - see the screenshot below.

I think this is a time zone issue - I'm in Sydney Australia (AEST) and I'm guessing the import is using a different time zone (from America?) to calculate the date from Elvanto.

If this is a simple setting I need to change somewhere please let me know :) Otherwise I think it's a bug.

Thanks,

Andy

Posts 165
LogosEmployee
Matt Mattox(Faithlife) | Forum Activity | Replied: Tue, May 22 2018 8:24 AM

Andy Bleach:
I think this is a time zone issue - I'm in Sydney Australia (AEST) and I'm guessing the import is using a different time zone (from America?) to calculate the date from Elvanto.

Can you go to the right corner and select your icon and a drop down menu will appear. Hit settings > account and insert your time zone and hit the save button. Does that change the date when importing into Proclaim? 

Posts 165
LogosEmployee
Matt Mattox(Faithlife) | Forum Activity | Replied: Tue, May 22 2018 9:12 AM

Andy Bleach:
Otherwise I think it's a bug

You maybe right and we are looking at the code on our end. 

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Tue, May 22 2018 1:52 PM

Andy Bleach:
If this is a simple setting I need to change somewhere please let me know :) Otherwise I think it's a bug.

Confirmed, we'll get this fixed. Thanks for the report.

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Tue, May 22 2018 3:00 PM

Fixed. This will ship with the next update.

Posts 1
Brandon Adent | Forum Activity | Replied: Fri, Jun 1 2018 8:07 PM

Hi Andy,

We shipped this fix in an update earlier this week. Thanks again for letting us know!

Posts 50
Andy Bleach | Forum Activity | Replied: Sun, Jun 3 2018 4:37 AM

Thanks guys - sorry to not reply to your previous email it was a crazy week!

I should have reported this ages ago as I noticed it I think when the feature was first implemented!

Thanks for sorting it so soon,

Andy

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