Failure to install updates

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Posts 7
Bruce C | Forum Activity | Posted: Fri, Jun 29 2018 1:01 PM

Upon notification that updates were available, I initiated the update and it failed. Several times. I got the following, less-than-enlightening, message: "The installation of Logos Bible Software did not succeed."

3858.Logos.zip

Posts 144
LogosEmployee
Christian Villapando | Forum Activity | Replied: Fri, Jun 29 2018 2:03 PM

Hello Bruce,

Thank you very much for your post. I apologize for the trouble you're experiencing trying to install Logos. Would it be possible if you could give us a call to investigate this problem with you?  Our phone number is 1(800)875-6467 We are open Mon-Sat 6am-6pm, US Pacific Time.

 

Posts 781
scooter | Forum Activity | Replied: Fri, Jun 29 2018 2:09 PM

Christian Villapando:

Hello Bruce,

Thank you very much for your post. I apologize for the trouble you're experiencing trying to install Logos. Would it be possible if you could give us a call to investigate this problem with you?  Our phone number is 1(800)875-6467 We are open Mon-Sat 6am-6pm, US Pacific Time.

 

Would he ask for technical, or customer service??

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