BUG: Hebrew Course->Passage Guide CRASH

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This post has 5 Replies | 1 Follower

Posts 5
Dusty Jackson | Forum Activity | Posted: Sun, Jul 8 2018 4:35 PM

When opening Passage Guide from Futato's Hebrew Course, Logos crashes. 

Posts 17208
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Jul 11 2018 9:47 AM

Apologies since unable to replicate crash so humanly would like to look at diagnostic log files with crash (please reply to this thread with zip attachment)

Windows => https://www.logos.com/support/windows/report-problem

Mac => https://www.logos.com/support/mac/report-problem

Keep Smiling Smile

Posts 299
LogosEmployee
Brandyn Whittington | Forum Activity | Replied: Wed, Jul 18 2018 1:01 PM

Hey Dusty!

Thanks for bringing this to our attention! We're looking into this now. 

Posts 3137
LogosEmployee
Tommy Ball | Forum Activity | Replied: Fri, Jul 20 2018 5:05 PM

Hi Dusty,

Can you enable logging, replicate the behavior, and post logs for us? It seems the behavior Brandyn ran into was a result of a known bug, and likely the result of something different than you are experiencing. The instructions KS4J posted should suffice for getting the log files.

 

Posts 5
Dusty Jackson | Forum Activity | Replied: Fri, Jul 20 2018 8:33 PM

Ok, hopefully I added this log correctly. I am able to replicate the crash each time.

8741.LogosLogs.dustinjackson.20180721-122956.zip

Posts 3137
LogosEmployee
Tommy Ball | Forum Activity | Replied: Mon, Jul 23 2018 9:12 AM

Thanks, Dusty. I've passed these on to development.

 

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