BUG: Logos Crashes With Notes Tool In Floating Window

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David Taylor Jr | Forum Activity | Posted: Wed, Sep 26 2018 3:03 PM

Logos crashes on the new update when using the Notes Tool. It appears that it only happens when I open the note in a floating window but I am not certain of that.

4064.Logos Log Files.zip

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David Taylor Jr | Forum Activity | Replied: Wed, Sep 26 2018 6:06 PM

?

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Dave Palmer | Forum Activity | Replied: Thu, Sep 27 2018 7:20 AM

I encountered the same behavior after I updated Logos to the latest build release.  After installing I tried to open my previous session, which included a floating Notes window, and Logos crashed.  I can reproduce this behavior on demand.

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David Taylor Jr | Forum Activity | Replied: Thu, Sep 27 2018 7:21 AM

Dave Palmer:

I encountered the same behavior after I updated Logos to the latest build release.  After installing I tried to open my previous session, which included a floating Notes window, and Logos crashed.  I can reproduce this behavior on demand.

Can you upload your crash logs so they can see if it is the same root cause?

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Dave Palmer | Forum Activity | Replied: Thu, Sep 27 2018 8:00 AM

Sure, here are the log files from my crash.

1715.Logos Log Files (3).zip

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Adam Borries (Faithlife) | Forum Activity | Replied: Thu, Sep 27 2018 1:24 PM

Thank you both for reporting. The two crashes appear to have different causes; I'll ask the team to take a look. 

Adam Borries | Product Manager, Logos desktop application

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David Taylor Jr | Forum Activity | Replied: Fri, Sep 28 2018 1:35 PM

Adam Borries (Faithlife):

Thank you both for reporting. The two crashes appear to have different causes; I'll ask the team to take a look. 

Any news on this?

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David Taylor Jr | Forum Activity | Replied: Thu, Oct 4 2018 8:52 PM

Is there any news on this? It's been a week and I haven't heard anything else.

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Mike Binks | Forum Activity | Replied: Thu, Oct 4 2018 11:53 PM

David Taylor Jr:

Is there any news on this? It's been a week and I haven't heard anything else.

Hi David

This being the beta version I am sure the the fix will appear in the release notes of an upcoming scheduled update.

Is there any reason to think that this crash is applicable to the stable release version? - If so a fix would be more urgent.

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David Taylor Jr | Forum Activity | Replied: Fri, Oct 5 2018 4:41 AM

Mike Binks:

David Taylor Jr:

Is there any news on this? It's been a week and I haven't heard anything else.

Hi David

This being the beta version I am sure the the fix will appear in the release notes of an upcoming scheduled update.

Is there any reason to think that this crash is applicable to the stable release version? - If so a fix would be more urgent.

It's the beta notes tool feature, but it is the stable realease of Logos.

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Mike Binks | Forum Activity | Replied: Fri, Oct 5 2018 7:11 AM

David Taylor Jr:
It's the beta notes tool feature, but it is the stable realease of Logos

In which case I believe the appropriate place to follow up on this issue is the Faithlife Notes Beta Group 

I note from the header in that group...

''Logos version 7.12 is required; the current beta is recommend to get the latest features."

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David Taylor Jr | Forum Activity | Replied: Fri, Oct 5 2018 7:13 AM

Mike Binks:

David Taylor Jr:
It's the beta notes tool feature, but it is the stable realease of Logos

In which case I believe the appropriate place to follow up on this issue is the Faithlife Notes Beta Group 

I note from the header in that group...

''Logos version 7.12 is required; the current beta is recommend to get the latest features."

Faithlife already told me to post it here. Adam Borries is working on the issue.  The floating window is a latest feature.

Thank you for trying to help though but I am just following Faithlife's instructions.

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Bill Cook | Forum Activity | Replied: Sat, Oct 6 2018 2:18 PM

How do your turn off the Notes tool? I cannot keep losing work.

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Phil Gons (Faithlife) | Forum Activity | Replied: Sat, Oct 6 2018 2:32 PM

Bill Cook:

How do your turn off the Notes tool? I cannot keep losing work.

I answered your question here: https://faithlife.com/posts/1509375.

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