How to find owned videos

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Posts 3267
Mattillo | Forum Activity | Posted: Sun, Sep 30 2018 8:01 PM

 Is there any way Faithlife can make a category on the TV app of videos owned. I've only bought two thus far but I'm worried I'll forget what I own one day. It would also be nice to have a go to category of owned videos. Thanks

Posts 5089
DIsciple II | Forum Activity | Replied: Mon, Oct 1 2018 2:14 AM

Yes

Mattillo:

 Is there any way Faithlife can make a category on the TV app of videos owned. I've only bought two thus far but I'm worried I'll forget what I own one day. It would also be nice to have a go to category of owned videos. Thanks

Posts 16
LogosEmployee
Jennifer Raboteau-Siler | Forum Activity | Replied: Tue, Oct 2 2018 8:00 AM

Mattillo, thanks so much for the suggestion! This is already top of mind for us and we hope to come up with a solution soon!

Posts 3267
Mattillo | Forum Activity | Replied: Tue, Oct 2 2018 8:28 AM

Excellent! Thank you. The Roku app may need an update as well. When looking for stuff to watch on the main selection screen some of the boxes for the movies and shows are all scrambled. I can read what it says but the picture above the text usually showing the title screen is jumbled

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Adam Wehunt | Forum Activity | Replied: Tue, Oct 9 2018 11:24 AM

Hi Mattillo, I have not yet experienced the Roku issue you described above. I would love to reproduce the bug and fix it.

Could you please provide the model of your Roku? To find this, go to the Roku Settings menu and then select System > About.

Also I would like to know the version of the channel. To find this, on the main Roku menu, hover over the Faithlife TV thumbnail and then press the star " * "  button.

Also if you have any other details, I would love to hear them.

Thanks!

Posts 3267
Mattillo | Forum Activity | Replied: Tue, Oct 9 2018 1:00 PM

Sure thing!

Model 3710RW Roku express +

Software version 8.1.0 build 4155-28

App version 3.12 build 0

Posts 3267
Mattillo | Forum Activity | Replied: Tue, Oct 9 2018 1:05 PM

It seems my issues address all under the recently watched section

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Mattillo | Forum Activity | Replied: Tue, Oct 9 2018 1:05 PM

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Adam Wehunt | Forum Activity | Replied: Tue, Oct 9 2018 2:04 PM

Mattillo, Thanks for the quick reply and screenshots!

I have a few more questions:
 * What resolution is your TV (e.g., 720p, 1080p, 4k, etc)?
 * When does the scramble occur? Does it happen when the app loads or is it immediately after watching a item?
 * Is the scramble consistently on the same items?

Again, thank you so much for your help.

Posts 3267
Mattillo | Forum Activity | Replied: Tue, Oct 9 2018 2:51 PM

1080p per the Roku screen. I actually have two Rokus and the other one doesn't do this.

The scramble is there from the beginning I.e. start up

As of now it is only on those two shows. Step by step through creation and the Darrell Bock series but it also shows in other areas like search

Posts 3267
Mattillo | Forum Activity | Replied: Tue, Oct 9 2018 2:52 PM

Posts 3267
Mattillo | Forum Activity | Replied: Wed, Aug 28 2019 12:11 PM

Mattillo:

 Is there any way Faithlife can make a category on the TV app of videos owned. I've only bought two thus far but I'm worried I'll forget what I own one day. It would also be nice to have a go to category of owned videos. Thanks

Bump on this... still hoping

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LogosEmployee
Adam Wehunt | Forum Activity | Replied: Wed, Aug 28 2019 5:04 PM

Mattillo:
Bump on this... still hoping

Hi Mattillo,

Thanks for the reminder. I agree this would be a very helpful. "Owned videos category" is on our list of potential features, so it will be considered in the future.

I'd like to note that we are almost done implementing a Watchlist feature to all platforms. So in the meantime, you at least have the ability to add your purchased videos to the "My Watchlist" category.

Posts 3267
Mattillo | Forum Activity | Replied: Wed, Aug 28 2019 5:06 PM

Thank you Adam! Unfortunately I can't remember all of the videos I purchased. It hasn't been many so it isn't a huge deal 😄

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