Crash on OSX Mojave

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Posts 18
Dion Houston Sr. | Forum Activity | Posted: Mon, Oct 1 2018 1:00 PM

Hi all,

Could have sworn I encountered something like this before, but I can't find it, so maybe it's a known issue:

Environment: MacBook Pro 15", Late 2013, Mojave, 2.3ghz i7, 16GB Ram, Logos 7.18.  Issue reproduces with just the laptop, as well as connected to an external monitor.

Steps to Reproduce:

1. Put "gen 1 1" in the Passage/Topic box.
2. Passage guide comes, does the highlighting of the verse number, and crashes.
3. Expected result: not to crash :)
4. Running Logos from terminal gives the following clue:

2018-10-01 22:57:05.201 LogosCEF[5743:41591] +[MTLIOAccelDevice registerAcceleratorService:]: Failed to find bundle for accelerator bundle named: AppleIntelHD5000GraphicsMTLDriver errno: 1

2018-10-01 22:57:05.201 LogosCEF[5743:41591] +[MTLIOAccelDevice registerAcceleratorService:]: Failed to find bundle for accelerator bundle named: GeForceMTLDriver errno: 1

2018-10-01 22:57:21.124 Logos[5710:41124] *** Assertion failure in -[NotesTabPanel setFrameOrigin:], /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppKit/AppKit-1671/AppKit.subproj/NSView.m:4898

Logs attached!  Please lead me in the right direction - my Basic Hebrew class requires me to use Logos :)

0118.LogosLogs.dionhoustonsr.20181001-224327.zip

Posts 27270
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Oct 1 2018 1:06 PM

I am not an expert in reading logs. However, I do see an error related to a link set with the ESV. I would try creating a new layout and see if you still have the issue. 

OSX & iOS | Logs |  Install

Posts 18
Dion Houston Sr. | Forum Activity | Replied: Mon, Oct 1 2018 1:18 PM

Thanks for the response!  Yeah, I'm not an expert either.  It is able to load up in other layouts - seems to be something specific to passage guide, just not quite sure what and passage guide loads a bunch of stuff :)

I tried changing to another version of the Bible and that didn't make a difference.

Thanks, though... I appreciate the really fast response...

Posts 24568
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Oct 1 2018 1:59 PM

Dion Houston Sr.:
It is able to load up in other layouts - seems to be something specific to passage guide,

Seems to be crashing on a Notes Tab Panel; which might be a Notes document. If you have a custom Home Page Layout (Layouts menu >> Home Page Layouts), then right click Passage and select Restore Default Layout

Customize your Passage Guide by excluding unwanted sections, especially web-based ones. Call it My Passage Guide.

Dave
===

Windows & Android

Posts 18
Dion Houston Sr. | Forum Activity | Replied: Mon, Oct 1 2018 10:08 PM

Well, thank you!  Something else I didn't know in Logos!

With 32 resources, it was pretty easy to go through and determine the culprit.  It's the "Compare Versions" component.  Which kind of make sense with the error, that opens a new window.

I don't see an easy way to edit that, to determine what about Compare Versions is crashing.  Any more suggestions?

Thanks,

Dion

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