Crash on StartUp

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greypilgrim | Forum Activity | Posted: Tue, Oct 2 2018 9:30 AM

I am not a regular visitor to Forums and do not understand the protocol. I have seen other people with similar problems but without solutions. Was I suppose to reply to them?

Anyway, I have a T420s Intel Core i5-2520M @2.50GHz, 8GB RAM, 64-Bit 0S, Win10 Pro

Logos 7 was working until this morning. I now cannot open it. I have restarted my computer twice and nothing changes. I have attached the log files

7360.LogosCrash.txt

4214.LogosError.log

7484.LogosError-2.log

2626.cef.log

John H Pavelko

Crossroads Presbyterian Church

Walled Lake MI

Posts 21633
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Oct 2 2018 10:10 AM

greypilgrim:
I have seen other people with similar problems but without solutions. Was I suppose to reply to them?

No - you did absolutely the right thing starting a new thread. Thank you.

greypilgrim:
I have attached the log files

We also need the logos.log file.

If you have one please upload it.

If you don't have it that probably means diagnostic logging isn't fully enabled. Please enable it as per https://www.logos.com/support/windows/report-problem and then upload the logos.log file after a crash.

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