Logos CRASHED while searching for multiple phrases in quotes

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Kiyah | Forum Activity | Posted: Wed, Oct 3 2018 1:26 PM

I put in the following search into the Basic search tab and Logos crashed (the program just closed down) each time I tried it: "our lady of guadalupe" OR "our lady of lourdes" OR "our lady of Fatima"

If I enter each search phrase separately it doesn't crash.

However, Logos doesn't crash when I enter other series of terms in quotes, such as: "new eve" OR "second eve" OR "last eve."

Does anyone have an idea of why the first search would cause a crash?

Posts 27687
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Oct 3 2018 1:38 PM

Kiyah:
Does anyone have an idea of why the first search would cause a crash?

Not off the top... Techies might want to look at logs. Make sure logging is enabled, reproduce the crash and grab the logs BEFORE restarting again. 

OSX & iOS | Logs |  Install

Posts 650
Kiyah | Forum Activity | Replied: Wed, Oct 3 2018 1:54 PM

How do I enable logging and how to I access the log? It's been a while since I've had to do that.

Posts 27687
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Oct 3 2018 2:02 PM

See appropriate link in my signature line. 

OSX & iOS | Logs |  Install

Posts 650
Kiyah | Forum Activity | Replied: Wed, Oct 3 2018 2:25 PM

Okay thanks. I've attached the log file folder.

04783.Logos Log Files.zip

Posts 8022
LogosEmployee

I can reproduce this crash; we'll investigate it further here.

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