7.18 SR-1 (7.18.0.0020) is Now Available

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This post has 18 Replies | 1 Follower

Posts 2318
LogosEmployee
Philana R. Crouch | Forum Activity | Posted: Mon, Oct 15 2018 3:39 PM

To immediately update to the current stable version enter the Update Now command. Otherwise, the app will automatically update the next time it's scheduled to check for updates.

Release Notes

Download Link

Posts 162
Daniel J. Phillips | Forum Activity | Replied: Wed, Oct 17 2018 12:56 PM

Thanks. I have it. And now, like others, I get a sync error.

It goes away when I open a layout, but returns when I go back to the home page. Tried closing and reopening, no joy.

A number of people in other threads are having this problem since this update.

Posts 394
Leo Wee Fah | Forum Activity | Replied: Wed, Oct 17 2018 5:15 PM

I'm using Windows 8. Since updating to 7.18 SR-1, every time when I want to start Logos, Windows will give me this notice:

"Do you want to allow the following program to make changes to this computer:

Program name    : Logos Bible Software

Verified publisher: Faithlife Corporation

If I click on the "YES", Logos will start up, but with sync error

If I click on the "NO", Logos will start up, and synchronization is just fine

 

Posts 7895
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Wed, Oct 17 2018 10:14 PM

Leo Wee Fah:

If I click on the "YES", Logos will start up, but with sync error

Can you post logs?

Posts 394
Leo Wee Fah | Forum Activity | Replied: Thu, Oct 18 2018 3:17 AM

I tried to enable logging (this is my first time), and noticed that the sync is working fine. So I re-started Logos without holding the CTRL, and the sync seems to be working fine too... may be Faithlife has done something?

Thanks

Posts 162
Daniel J. Phillips | Forum Activity | Replied: Thu, Oct 18 2018 6:31 AM

And today I still have sync error. Looking here hoping for answers I started with Ctrl pressed, which made me log in. Did. Still a sync error.

Posts 7895
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Thu, Oct 18 2018 12:02 PM

Leo Wee Fah:

I'm using Windows 8. Since updating to 7.18 SR-1, every time when I want to start Logos, Windows will give me this notice:

"Do you want to allow the following program to make changes to this computer:

Do you still get this prompt on every startup?

If so, please right-click on the Logos shortcut, choose Properties, check the Compatibility tab and ensure it's not running in Compatibility mode.

Posts 394
Leo Wee Fah | Forum Activity | Replied: Thu, Oct 18 2018 3:36 PM

No, it's not on compatibility mode

Posts 162
Daniel J. Phillips | Forum Activity | Replied: Sat, Oct 20 2018 4:13 AM

I am still having the synchronization error.

Posts 443
Bill Cook | Forum Activity | Replied: Sat, Oct 20 2018 10:08 AM

I am also getting the UAC window each time I start Logos after installing 7.18 SR-1. I am not in Compatibility Mode. Log files attached  4885.LogosLog-10-20-2018.zip

Posts 443
Bill Cook | Forum Activity | Replied: Sun, Oct 21 2018 11:33 AM

Any word on this issue? 

Posts 7895
LogosEmployee

Bill Cook:

I am also getting the UAC window each time I start Logos after installing 7.18 SR-1. I am not in Compatibility Mode. 

Can you follow the diagnostics steps I gave here to help narrow down the issue? https://community.logos.com/forums/p/173416/1000939.aspx#1000939 

Posts 7895
LogosEmployee

Leo Wee Fah:

I'm using Windows 8. Since updating to 7.18 SR-1, every time when I want to start Logos, Windows will give me this notice:

"Do you want to allow the following program to make changes to this computer:

We believe we've identified the cause of this problem and will have a fix in the next version.

Posts 162
Daniel J. Phillips | Forum Activity | Replied: Mon, Oct 22 2018 9:38 AM

I will. I'd like this to go away.

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

Posts 394
Leo Wee Fah | Forum Activity | Replied: Mon, Oct 22 2018 4:17 PM

Bradley Grainger (Faithlife):

We believe we've identified the cause of this problem and will have a fix in the next version.

Thank you....

Posts 162
Daniel J. Phillips | Forum Activity | Replied: Tue, Oct 23 2018 5:40 AM

Is that going to address the problem I'm reporting?

Posts 7895
LogosEmployee

Daniel J. Phillips:

Is that going to address the problem I'm reporting?

No; we were discussing the UAC prompt.

Please start a new thread describing your problem and post logs.

Posts 581
Kiyah | Forum Activity | Replied: Thu, Oct 25 2018 7:03 AM

Logos seems slow and choppy since the last update. Even simple tasks like scrolling in a resource is choppy. I don't know what more info I can provide but Logos just seems less responsive when you scroll or click on things or open resources.

Posts 2318
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, Oct 25 2018 1:49 PM

Leo Wee Fah:

I'm using Windows 8. Since updating to 7.18 SR-1, every time when I want to start Logos, Windows will give me this notice:

"Do you want to allow the following program to make changes to this computer:

Program name    : Logos Bible Software

Verified publisher: Faithlife Corporation

If I click on the "YES", Logos will start up, but with sync error

If I click on the "NO", Logos will start up, and synchronization is just fine

 

Lee,

This should now be fixed in 7.19.

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