It can't update the program

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Alfredo Ballesta | Forum Activity | Posted: Tue, Oct 23 2018 7:21 PM

The program reports (every day, once and again) that it can't install updates. Is there anything I need to do?  

Thank you!

Alfredo Ballesta

0285.Logos Log Files.zip

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Forum MVP
Mark Smith | Forum Activity | Replied: Tue, Oct 23 2018 8:15 PM

Alfredo, welcome to the Forums.

The log file doesn't tell us what's happening with the installer. 

It would be best to check this page: https://www.logos.com/support/logos6/windows/error-install to see if your problem is addressed there. Otherwise you'll need to contact Customer Service by phone, or by email cs@logos.com 

Best of luck.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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