Logos 8 Crashing Continually

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This post has 5 Replies | 1 Follower

Posts 11
Casey Gray | Forum Activity | Posted: Mon, Oct 29 2018 10:41 AM | Locked

Dragging and dropping a book from my library to the workspace crashes the program 30% of the time. Anyone else experiencing this? Should I reinstall?

Posts 4519
Forum MVP
Fred Chapman | Forum Activity | Replied: Mon, Oct 29 2018 10:45 AM | Locked

Welcome to the forums Casey.

I am not experiencing this problem.

Please enable diagnostic logging and duplicate the problem. After duplicating, please post the logs.

Also, has L8 finished indexing?

 

Posts 7906
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Mon, Oct 29 2018 10:47 AM | Locked

There are no known bugs with this feature.

Please enable logging and upload crash logs for analysis: https://wiki.logos.com/Diagnostic_logging#Mac 

Posts 2972
David Taylor Jr | Forum Activity | Replied: Mon, Oct 29 2018 11:03 AM | Locked

I'm not experiencing this either.

Teacher, Ministry Leader, Student, Author, Husband

How to upload logs

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Posts 11
Casey Gray | Forum Activity | Replied: Mon, Oct 29 2018 11:20 AM | Locked

Thanks for the link. Followed instructions and created a new post titled CRASH with the log file. Hopefully it's just a bug in my install. I'm reinstalling now.

Posts 7906
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Mon, Oct 29 2018 11:34 AM | Locked

We'll follow up in your new thread: https://community.logos.com/forums/t/173808.aspx 

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