Updating Library Catalog

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This post has 12 Replies | 1 Follower

Posts 631
Randall Cue | Forum Activity | Posted: Fri, May 21 2010 8:25 AM

Whenever I search my library, I get the message at the top "Updating library catalog. List maybe incomplete." How do I bring that process to an end?

Soli Deo Gloria

Posts 27243
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, May 21 2010 6:01 PM

It should take a finite time.

Enable permanent logging Diagnostic Logging and upload your logs to the forum if that message is still showing.

Dave
===

Windows 10 & Android 8

Posts 631
Randall Cue | Forum Activity | Replied: Sat, May 22 2010 10:32 AM

Thanks, Dave. Here is the log file.

5076.Logos Log Files.zip

Soli Deo Gloria

Posts 27243
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, May 22 2010 5:16 PM

RandallCue:
Thanks, Dave. Here is the log file.

Was the message being shown during the search that was in those logs?

A screenshot showing the message and the search would help.

thanks,

Dave
===

Windows 10 & Android 8

Posts 631
Randall Cue | Forum Activity | Replied: Sun, May 23 2010 4:21 AM

Attached is sreen shot.

 

1732.Doc1.docx

 

Posts 27243
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, May 23 2010 5:05 AM

The developers will look at the logs come Monday. Is there anything else you can recall that may help eg. when did it first occur like this?

Dave
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Windows 10 & Android 8

Posts 631
Randall Cue | Forum Activity | Replied: Sun, May 23 2010 9:37 AM

I think it first occurred with 4.0c

 

Posts 631
Randall Cue | Forum Activity | Replied: Wed, May 26 2010 11:35 AM

It's Wed. Still looking for an answer. Thanks.

Soli Deo Gloria

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, May 26 2010 1:55 PM

RandallCue:

It's Wed. Still looking for an answer. Thanks.

Soli Deo Gloria

Your logs and screenshot have been submitted to development. Thanks.

Posts 216
LogosEmployee
Jacob Carpenter (Faithlife) | Forum Activity | Replied: Thu, May 27 2010 11:24 AM

RandallCue:

Whenever I search my library, I get the message at the top "Updating library catalog. List maybe incomplete." How do I bring that process to an end?

After reviewing your log files, we have a possible workaround for this problem.

Please shut down Logos 4, open the "C:\Users\Randy\AppData\Local\Logos4\Data\byfy3ane.xhk\LibraryCatalog" folder in Explorer, and delete all the files except catalog.db.

We would be interested to know if Windows Explorer gives you any error messages or requests for elevation when you are attempting to delete the files.

Posts 631
Randall Cue | Forum Activity | Replied: Tue, Jun 15 2010 1:21 PM

Jacob, I'm sorry it took so long for me to get back to you. I just found your reply today. I don't know how I missed it before. I followed your instructions and that seems to have fixed the problem. I got no error messages or requests for evaluation from Windows Explorer when I deleted the files. The only message I got was the "are you sure you want to delete these files" question. Any idea on what caused the original problem? Thanks for your help.

 

Soli Deo Gloria,

Randy

Posts 19333
Rosie Perera | Forum Activity | Replied: Tue, Jun 15 2010 10:47 PM

Randy, I get that temporary message every time I do anything to update my Library -- most commonly when I add tags. If after adding a tag, I then quickly try to search my library for something, that message always shows up for a few seconds. But it goes away once the library update is accomplished. This is normal. Was it staying around for you all the time? If so, I too would be curious to hear from the Logos developers what can cause that to happen, in case it comes up with other users in the future.

Posts 631
Randall Cue | Forum Activity | Replied: Thu, Jun 17 2010 6:13 PM

Hi, Rosie. Yes, it was staying around all of the time for me. By the way, thank you for all of your helpful hints and information.

Soli Deo Gloria

Randy

 

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