Bought 3 Packages, would I get 3 Mobile Ed Courses?

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This post has 23 Replies | 6 Followers

Posts 222
Chris K | Forum Activity | Posted: Mon, Oct 29 2018 3:50 PM

I bought 3 different Base Packages today.  Each of them come with a "Choose Your Own" Mobile Ed Course.

Does that mean I will get 3 different courses, or was that considered Dynamically priced?

I bought one package over the phone, and later when I bought the other two, I noticed it was still on the "New to Me" features, so it would seem like I should get 3 different courses?

Posts 13415
Mark Barnes | Forum Activity | Replied: Mon, Oct 29 2018 3:53 PM

Chris K:

I bought 3 different Base Packages today.  Each of them come with a "Choose Your Own" Mobile Ed Course.

Does that mean I will get 3 different courses, or was that considered Dynamically priced?

I bought one package over the phone, and later when I bought the other two, I noticed it was still on the "New to Me" features, so it would seem like I should get 3 different courses?

No, you will only get one course. So it shouldn't have shown in "New to Me". If it did, it's a bug (though not one that happened to me). If you're not happy with that, I'm sure Customer Services will be able to help.

Posts 675
Into Grace | Forum Activity | Replied: Mon, Oct 29 2018 4:23 PM

It's disapointing. Each base package should come with the option to chose a mobile ed course of your choice. 

Posts 13415
Mark Barnes | Forum Activity | Replied: Mon, Oct 29 2018 4:36 PM

Into Grace:

It's disapointing. Each base package should come with the option to chose a mobile ed course of your choice. 

If that was the case, everyone buying Collector's would buy Silver, then Gold, then Platinum then Diamond, then Portfolio, then Collectors, and end up with six MobileEd course. Those buying Ultimate could end up with 40! That was never Faithlife's intention.

Posts 1005
Deacon Steve | Forum Activity | Replied: Mon, Oct 29 2018 4:39 PM

Is the free Mobile Ed course available for Verbum base package purchases?

Posts 1413
Myke Harbuck | Forum Activity | Replied: Mon, Oct 29 2018 4:48 PM

Deacon Steve:

Is the free Mobile Ed course available for Verbum base package purchases?

I do not think so. Mobile Ed courses appear to be for Logos packages only. Sorry. 

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

Posts 4467
Mattillo | Forum Activity | Replied: Mon, Oct 29 2018 4:48 PM

How do you redeem the free course?

Posts 18
LogosEmployee

Mattillo, once you've got your new Logos 8 package, you'll receive an email with instructions on how to redeem your course.

Posts 13415
Mark Barnes | Forum Activity | Replied: Mon, Oct 29 2018 4:53 PM

Mattillo:

How do you redeem the free course?

I think the purchase emails are going out very slowly. I've not had one from a purchase I made hours ago.

But you can just go here: https://www.logos.com/redeem-course 

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PetahChristian | Forum Activity | Replied: Mon, Oct 29 2018 4:57 PM

Jennifer Grisham (Faithlife):

Mattillo, once you've got your new Logos 8 package, you'll receive an email with instructions on how to redeem your course.

To add to what Jennifer said, the redemption instructions are included in the "Thank you for your order..." email.

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

Posts 4467
Mattillo | Forum Activity | Replied: Mon, Oct 29 2018 4:58 PM

Thank you all!  Never would have noticed that in my receipt

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MJ. Smith | Forum Activity | Replied: Mon, Oct 29 2018 5:33 PM

Mark Barnes:
I think the purchase emails are going out very slowly

Interesting - mine was quite quick.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 13415
Mark Barnes | Forum Activity | Replied: Mon, Oct 29 2018 5:34 PM

MJ. Smith:

Mark Barnes:
I think the purchase emails are going out very slowly

Interesting - mine was quite quick.

I’ve had no Logos 8 announcement email either — but I have had confirmations of all the pre-pubs I’ve cancelled. Weird.

Posts 663
Michael S. | Forum Activity | Replied: Mon, Oct 29 2018 6:20 PM

Mark Barnes:
I’ve had no Logos 8 announcement email either — but I have had confirmations of all the pre-pubs I’ve cancelled.

Mark, if you dont mind sharing, what did you purchase in v8?

Posts 1081
Armin | Forum Activity | Replied: Mon, Oct 29 2018 9:04 PM

Mark Barnes:

I’ve had no Logos 8 announcement email either — but I have had confirmations of all the pre-pubs I’ve cancelled. Weird.

Hi Mark,

Did you cancel pre-pubs as some of them are included in the base packages?

Armin

Posts 13415
Mark Barnes | Forum Activity | Replied: Tue, Oct 30 2018 1:59 AM

Michael S.:

Mark Barnes:
I’ve had no Logos 8 announcement email either — but I have had confirmations of all the pre-pubs I’ve cancelled.

Mark, if you dont mind sharing, what did you purchase in v8?

I went for Ultimate in the end. I was fortunate that past purchases meant I could upgrade to Ultimate for about the retail cost of Platinum — and, I discovered, I’d be saving about $500 in pre-pubs I could cancel. (Logos is also tax-deductible in the UK, so the actual cost to me is quite a bit lower than that.)

I was assuming I would mix and match from the various streams, as I did with L7. However, I didn’t because:

  • With L7, I found myself needing to update to higher packages after the initial sales window, to get resources I didn’t know I needed earlier. I figured that if I did the same with L8 that could end up costing me a few hundred dollars as the 25% discount only applies to the first purchase.
  • I hoped that Ultimate might offer a slightly better discount than buying everything separately, although there’s no way of knowing that.
  • Buying this way saves a LOT of time doing math and comparing packages - which I don’t mind doing if it reduces costs substantially, but I wasn’t convinced it would.
Posts 13415
Mark Barnes | Forum Activity | Replied: Tue, Oct 30 2018 2:00 AM

Armin:

Mark Barnes:

I’ve had no Logos 8 announcement email either — but I have had confirmations of all the pre-pubs I’ve cancelled. Weird.

Hi Mark,

Did you cancel pre-pubs as some of them are included in the base packages?

Armin

Yes, although strictly speaking that wasn’t necessary as they would auto-cancel.

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Fr Devin Roza | Forum Activity | Replied: Tue, Oct 30 2018 3:25 AM

Mark Barnes:

MJ. Smith:

Mark Barnes:
I think the purchase emails are going out very slowly

Interesting - mine was quite quick.

I’ve had no Logos 8 announcement email either — but I have had confirmations of all the pre-pubs I’ve cancelled. Weird.

Look in the email purchase receipt which should have been sent out immediately on purchase. They've hidden the free Mobile Ed course info in there... Smile

Posts 1081
Armin | Forum Activity | Replied: Tue, Oct 30 2018 3:37 AM

Fr Devin Roza:

Look in the email purchase receipt which should have been sent out immediately on purchase. They've hidden the free Mobile Ed course info in there... Smile

Oh thanks. I completely missed this.

Posts 1854
Robert M. Warren | Forum Activity | Replied: Tue, Oct 30 2018 4:25 AM

Into Grace:
It's disapointing. Each base package should come with the option to chose a mobile ed course of your choice.

Which would have been quite sweet, as I picked up Std Silver for ~$20 after other purchases. A little too nice, I guess.

BTW, not every product on the list linked in the email is eligible. The Greek bundle listed doesn't get the discount, even though it's on the subset list. Maybe that would have been expecting a bit much, also. Maybe I misread; that's been known to happen.

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