Free upgrade for connect subscribers

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This post has 39 Replies | 4 Followers

Posts 352
Batman | Forum Activity | Replied: Tue, Oct 30 2018 1:20 AM

I had the email (yay. That error finally got fixed) and I opened L7 and a little pop-up window was hiding on my desktop screen. 
I'd go to the base package page add it to your cart. If it does not drop to 0.00 then I'd call in, and they should be able to help. 

Ted Harms:

So I am a FL Connect subscriber and have not received the email. Is that the only way to get the upgrade?

Posts 58
Simon Smailus | Forum Activity | Replied: Tue, Oct 30 2018 2:47 AM

Batman:
if you are a grandfathered price tiered subscriber, I recommend keeping the subscription; if for nothing else, the discounts and extras you get. 

I'm actually moving away from the Logos platform, so the "grandfathered" pricing is of no interest to me.

I'm trying to work out the best exit strategy and the release of v8 complicates things slightly. I have many resources in Logos (user since Libronix) and still need access to them. As it stands, I shall upgrade and see what happens when my Connect subscription expires. As I tend not to use the notes system, I'm not sure I'd lose a great deal if I ended up needing to reinstall?

Does anyone know how the Connect system works? I'm assuming that with every version upgrade you get to keep the free version if you ever decide to unsubscribe? If not, do you fall back to the version you were on when you started your Connect subscription?

Posts 3219
Forum MVP
PetahChristian | Forum Activity | Replied: Tue, Oct 30 2018 5:34 AM

Simon Smailus:
I have many resources in Logos (user since Libronix) and still need access to them.

You won't lose access to those resources, but you may lose access to features which take advantage of resources you own. (E.g., lemma in passage, bible browser, certain reverse interlinears).

Simon Smailus:
I'm assuming that with every version upgrade you get to keep the free version if you ever decide to unsubscribe?

Yes. You'll still have the same version of the program that corresponds to your most recent free version. That never falls back to an earlier version, even if you unsubscribe.

What you lose access to are any features or tools which you no longer have licenses for. So, for example, if you never bought an L7 feature set, your features would now be limited to a combination of features you owned from past purchases (e.g. an L6 feature set), and features provided by the free version (a handful of L7 features).

Posts 352
Batman | Forum Activity | Replied: Tue, Oct 30 2018 9:22 AM

You'll lose everything you did not purchase (or get free, eg. free book of the month). I believe (and maybe incorrectly, that the resources gained from the free codes with the subscription are keepable as well. If you cancel, and decide to return, you'll be subjected to the new higher rates. That's how I understand it, anyway. Again, we may end up losing the modern and classic and ebook upon subscription exit, but, at this point, not sure. They are not in the "temporary list" under Licensing, so, that is why I assume they are our's to keep. 

Simon Smailus:

Batman:
if you are a grandfathered price tiered subscriber, I recommend keeping the subscription; if for nothing else, the discounts and extras you get. 

I'm actually moving away from the Logos platform, so the "grandfathered" pricing is of no interest to me.

I'm trying to work out the best exit strategy and the release of v8 complicates things slightly. I have many resources in Logos (user since Libronix) and still need access to them. As it stands, I shall upgrade and see what happens when my Connect subscription expires. As I tend not to use the notes system, I'm not sure I'd lose a great deal if I ended up needing to reinstall?

Does anyone know how the Connect system works? I'm assuming that with every version upgrade you get to keep the free version if you ever decide to unsubscribe? If not, do you fall back to the version you were on when you started your Connect subscription?

Posts 352
Batman | Forum Activity | Replied: Tue, Oct 30 2018 9:22 AM

You'll lose everything you did not purchase (or get free, eg. free book of the month). I believe (and maybe incorrectly, that the resources gained from the free codes with the subscription are keepable as well. If you cancel, and decide to return, you'll be subjected to the new higher rates. That's how I understand it, anyway. Again, we may end up losing the modern and classic and ebook upon subscription exit, but, at this point, not sure. They are not in the "temporary list" under Licensing, so, that is why I assume they are our's to keep. 

Simon Smailus:

Batman:
if you are a grandfathered price tiered subscriber, I recommend keeping the subscription; if for nothing else, the discounts and extras you get. 

I'm actually moving away from the Logos platform, so the "grandfathered" pricing is of no interest to me.

I'm trying to work out the best exit strategy and the release of v8 complicates things slightly. I have many resources in Logos (user since Libronix) and still need access to them. As it stands, I shall upgrade and see what happens when my Connect subscription expires. As I tend not to use the notes system, I'm not sure I'd lose a great deal if I ended up needing to reinstall?

Does anyone know how the Connect system works? I'm assuming that with every version upgrade you get to keep the free version if you ever decide to unsubscribe? If not, do you fall back to the version you were on when you started your Connect subscription?

Posts 228
Graham Owen | Forum Activity | Replied: Tue, Oct 30 2018 11:47 AM

Simon Smailus:
I'm actually moving away from the Logos platform, so the "grandfathered" pricing is of no interest to me.

Hi Simon

Have you decided what you will move too?

Posts 58
Simon Smailus | Forum Activity | Replied: Tue, Oct 30 2018 12:32 PM

Graham Owen:
Have you decided what you will move too?

I really should have clarified by what I mean when I said, "moving away". As I have a lot of resources tied up in Logos, it will still have a permanent place on my mac, ios and android devices. However, I will not be looking to purchase new resources.

Your question really depends on what you use Logos for. Personally, I only search and read in Logos. The other features are rarely used. Typically I will look up passages in various translations and look up original language queries. Other features are really not used at all. The fruit of my reading, searching and thinking are not kept on the Logos platform.

Posts 9090
Forum MVP
Mark Smith | Forum Activity | Replied: Tue, Oct 30 2018 12:45 PM

Simon Smailus:
I've cancelled my Connect subscription and it expires next month. Any idea what happens if I use the Connect upgrade to 8 and then my subscription runs out. Does everything downgrade to 7 again?

You will not lose the L8 engine but you will lose all the Connect features which cover the L8 Full Feature Set which would remove a lot of the features you probably have used and enjoyed.

If you are determined NOT to continue your subscription, your best approach would be to buy an L8 package at the Silver Level or above with the Feature Sets included using your special Connect 30% discount. That way you'll retain all the features you've been 'renting' up until this point.

EDIT: Based on the additional information above, you can upgrade to the L8 engine now, or later when it is made available to everyone, then you'll lose the features linked to above when Connect expires and you can go on using Logos for the basic things you want it for. 

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 228
Graham Owen | Forum Activity | Replied: Tue, Oct 30 2018 12:55 PM

Simon Smailus:

Graham Owen:
Have you decided what you will move too?

I really should have clarified by what I mean when I said, "moving away". As I have a lot of resources tied up in Logos, it will still have a permanent place on my mac, ios and android devices. However, I will not be looking to purchase new resources.

Your question really depends on what you use Logos for. Personally, I only search and read in Logos. The other features are rarely used. Typically I will look up passages in various translations and look up original language queries. Other features are really not used at all. The fruit of my reading, searching and thinking are not kept on the Logos platform.

Thanks Simon

That makes sense.

Posts 24928
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Oct 30 2018 2:07 PM

Simon Smailus:

I've cancelled my Connect subscription and it expires next month. Any idea what happens if I use the Connect upgrade to 8 and then my subscription runs out. Does everything downgrade to 7 again?

You will lose your subscription books --> you can see them in Library using  license:temp

It's doubtful you will lose the L8 engine, but you won't be licensed to use the new features.

Dave
===

Windows & Android

Posts 24928
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Oct 30 2018 6:05 PM

Dave Hooton:
It's doubtful you will lose the L8 engine, but you won't be licensed to use the new features.

If you make extensive notes/highlights in L8 using the new Notes tool, they will not be available on the old/current Notes system. So if you use the Connect upgrade, you should elect to use the old Notes (type set prefer notes tool to NO in Command/GO box). Then they will be migrated to the new tool.

Dave
===

Windows & Android

Posts 58
Simon Smailus | Forum Activity | Replied: Wed, Oct 31 2018 2:03 AM

Dave Hooton:

If you make extensive notes/highlights in L8 using the new Notes tool, they will not be available on the old/current Notes system. So if you use the Connect upgrade, you should elect to use the old Notes (type set prefer notes tool to NO in Command/GO box). Then they will be migrated to the new tool.

Are you saying Notes are a feature set and not part of the new v8 core? Notes have historically always been part of the core system. Is this now changing?

From what has been said so far (many thanks for everyone's input), once I upgrade to v8 I will remain on v8, but will lose features rented through Connect. Notes have never been a rented feature set, so I am not understanding why notes created in the new v8 would be lost with the removal of a connect subscription?

Posts 8014
LogosEmployee

Simon Smailus:
Are you saying Notes are a feature set and not part of the new v8 core? Notes have historically always been part of the core system. Is this now changing?

From Phil https://community.logos.com/forums/p/173723/1002831.aspx#1002831

Phil Gons (Faithlife):
[Notes Tool] will be included in the free versions of our Logos 8 desktop and mobile apps in early 2019.

I'm not sure why Dave is advising to try to avoid the Notes Tool. It will be the only way to access your notes on the web.

Posts 13360
Forum MVP
Mark Barnes | Forum Activity | Replied: Wed, Oct 31 2018 9:01 AM

@Bradley,

Dave’s concern is that if one uses the new Notes tool as part of a Connect subscription, and then that Connect subscription runs out before Logos 8 Basic is available, could not that leave someone without access to Notes taken in the new tool?

Posts 58
Simon Smailus | Forum Activity | Replied: Wed, Oct 31 2018 10:16 AM

Mark Barnes:

@Bradley,

...if one uses the new Notes tool as part of a Connect subscription, and then that Connect subscription runs out before Logos 8 Basic is available, could not that leave someone without access to Notes taken in the new tool?

Is anyone able to confirm if this would be the case?

Posts 8014
LogosEmployee

Simon Smailus:

Mark Barnes:

@Bradley,

...if one uses the new Notes tool as part of a Connect subscription, and then that Connect subscription runs out before Logos 8 Basic is available, could not that leave someone without access to Notes taken in the new tool?

Is anyone able to confirm if this would be the case?

I double-checked on this and it is currently the case; the Notes Tool feature is locked in Logos 8, so you would currently lose access to it if your Feature Set license expired. This restriction will be lifted in the future.

Posts 13360
Forum MVP
Mark Barnes | Forum Activity | Replied: Wed, Oct 31 2018 2:02 PM

Bradley Grainger (Faithlife):
This restriction will be lifted in the future.

Thanks for the clarification.

And while Bradley probably won't be able to say when "the future" will be, I would guess Q1 2019, or Q2 at the latest — whenever Logos 8 Basic is launched. (Logos 7 Basic launched in Feburary.)

Posts 24928
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Oct 31 2018 2:55 PM

Bradley Grainger (Faithlife):
I double-checked on this and it is currently the case; the Notes Tool feature is locked in Logos 8, so you would currently lose access to it if your Feature Set license expired.

What is the situation for Logos 7 users e.g. when does their "temporary access" cease?

Dave
===

Windows & Android

Posts 13360
Forum MVP
Mark Barnes | Forum Activity | Replied: Wed, Oct 31 2018 2:56 PM

Dave Hooton:
What is the situation for Logos 7 users e.g. when does their "temporary access" cease?

Notes was only available to Logos 7 users who are part of the Notes beta program. That remains the case.

Posts 24928
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Oct 31 2018 3:01 PM

Mark Barnes:
Notes was only available to Logos 7 users who are part of the Notes beta program.

That was implied, but is that still the case given that it allows "temporary access"?

Dave
===

Windows & Android

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