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This post has 29 Replies | 5 Followers

Posts 2
Tom Davis | Forum Activity | Replied: Sat, Nov 10 2018 12:10 PM

8.0.3 just appeared on the App Store - same problem remains I’m afraid

Posts 99
Robert Bigouette | Forum Activity | Replied: Sat, Nov 10 2018 1:06 PM

For those having issues with 8.03 try the following steps.

  1. Delete ipad/iphone app.
  2. Reboot iPad/iPhone.
  3. Download App
  4. Sign in
  5. Allow downloads. 
  6. Reboot iPad/iPhone.
  7. Open App and try to recreate bugs.

Its what I do with troublesome apps that have updates - sometimes it can't overwrite - best to do "new".

Posts 106
ManilaDave | Forum Activity | Replied: Wed, Nov 14 2018 2:39 PM

Robert, I've done as you suggested. Before I could read for a while before I'd get a blank screen. After following your instructions the app crashes on launch every time. It's completely useless now. 

Posts 99
Robert Bigouette | Forum Activity | Replied: Wed, Nov 14 2018 2:40 PM

ManilaDave:

Robert, I've done as you suggested. Before I could read for a while before I'd get a blank screen. After following your instructions the app crashes on launch every time. It's completely useless now. 

What version of iOS are you using?

Posts 114
Matt Zimmerman | Forum Activity | Replied: Wed, Nov 14 2018 8:09 PM

Latest iOS and app and I’m still having all kinds of issues. Blank screens, inability to turn pages or scroll, merged squished lines, going to a new verse doesn’t actually go to the verse... all of this happens randomly but regularly....

Posts 102
LogosEmployee
Todd Diehl (Faithlife) | Forum Activity | Replied: Thu, Nov 15 2018 11:39 AM

Thanks for your patience, this has been a particularly tricky issue to pin down. We have a fix in the release pipeline which we believe should improve stability in this regard.

Posts 106
ManilaDave | Forum Activity | Replied: Thu, Nov 15 2018 1:28 PM

Hi Robert!

I'm using 12.1

Posts 106
ManilaDave | Forum Activity | Replied: Thu, Nov 22 2018 1:57 PM

Is there no progress in resolving this issue?

Posts 5
Jeff Pollard | Forum Activity | Replied: Fri, Nov 23 2018 6:14 AM

There is no progress on this at the moment. I sat down to study yesterday and launched a beautiful snow white empty page. Two others were blacked out. As one of the techs mentioned, they have found this bug hard to track down.

Let's continue to pray for wisdom for the team. I'm sure they're working at it.

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