Logos 8 Glitchy Notes and Highlighting Feature

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Posts 18
Dr. Gregory Hall | Forum Activity | Posted: Tue, Oct 30 2018 11:02 PM

Wondering if anyone else is running into problems with notes and highlighting features. I can't highlight or edit existing highlights in Bible text. 

I've also been a user of the Notes feature for years. The formatting is wacky. Can't cut and paste text within existing notes. The cursor won't land where I click... and sometimes it is blinking on the line below where I'm typing.

Notes needed an overhaul... I guess... but I really wish they had fixed all these major bugs before launching. Makes it pretty unusable for teaching when I can't add to/change/or correct text and formatting issues caused by the update.

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MJ. Smith | Forum Activity | Replied: Wed, Oct 31 2018 12:05 AM

What platform are you on?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Alan Palmer (Faithlife) | Forum Activity | Replied: Wed, Oct 31 2018 9:40 AM

Sorry you are experiencing these issues. Hopefully I can help identify the bug and get it fixed for you.

Dr. Gregory Hall:
I can't highlight or edit existing highlights in Bible text. 

We are not aware of this issue. Can you explain what you mean when you say you can't highlight Bible text? What steps are you attempting that aren't working? Likewise for editing existing highlights.

Dr. Gregory Hall:
Can't cut and paste text within existing notes.

Do you mean it doesn't do anything or does the wrong thing?

Posts 18
Dr. Gregory Hall | Forum Activity | Replied: Wed, Oct 31 2018 12:35 PM

I'm on a Late 2013 MacBook Pro running High Sierra (10.13.6).

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DominicM | Forum Activity | Replied: Wed, Oct 31 2018 12:52 PM

Has indexing completed?

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Posts 18
Dr. Gregory Hall | Forum Activity | Replied: Wed, Oct 31 2018 1:00 PM

Alan...

I've linked to a short screen recording of the problems I'm experiencing. 

Logos 8 Problems with Highlights & Notes Screen Recording

Thanks... Greg

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Alan Palmer (Faithlife) | Forum Activity | Replied: Wed, Oct 31 2018 2:20 PM

Thank you! That is extremely helpful.

I believe the issue with notes not being editable is unique to certain formatting that is present. Copying/pasting it removed that bad formatting which is what let you then edit it in the new note. I will have the team look into this and fix it.

The highlighting issue is new to me and I will be sure we track that one down. Again, your video shows me perfectly what you were describing so I appreciate that.

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Bryan Smith | Forum Activity | Replied: Wed, Oct 31 2018 2:32 PM

We have a fix for your editor issue ready for the next service release. I'm sorry about the hassle, and I appreciate the bug report & video.

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Philana R. Crouch | Forum Activity | Replied: Mon, Nov 5 2018 2:28 PM

Dr. Gregory Hall:

Wondering if anyone else is running into problems with notes and highlighting features. I can't highlight or edit existing highlights in Bible text. 

I've also been a user of the Notes feature for years. The formatting is wacky. Can't cut and paste text within existing notes. The cursor won't land where I click... and sometimes it is blinking on the line below where I'm typing.

Notes needed an overhaul... I guess... but I really wish they had fixed all these major bugs before launching. Makes it pretty unusable for teaching when I can't add to/change/or correct text and formatting issues caused by the update.

This has been fixed in 8.0 SR-1.

Posts 18
Dr. Gregory Hall | Forum Activity | Replied: Mon, Nov 5 2018 5:05 PM

Alan,

Here is another short video of additional problems I'm experiencing within my notes. Wondering if there are any work-around solutions.

More Logos 8 Glitches in the Notes

Thanks,

Greg

Posts 18
Dr. Gregory Hall | Forum Activity | Replied: Mon, Nov 5 2018 8:11 PM

I also can't paste from my clipboard into a note.

Really??? I can't be the only person experiencing all these glitches... am I?

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Graham Criddle | Forum Activity | Replied: Mon, Nov 5 2018 11:29 PM

Dr. Gregory Hall:
I also can't paste from my clipboard into a note.

Are you using Ctrl (Cmd) V to paste or trying to right-click and then paste?

The former should work, I don't think the latter does at the moment.

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Graham Criddle | Forum Activity | Replied: Mon, Nov 5 2018 11:37 PM

Hi Greg  - great video

Your first point (or very nearly your first point) has been reported at https://community.logos.com/forums/t/174682.aspx . It could be worth adding your thoughts there.

I have seen your second point flagged previously but can't find the reference to it now. I think it has been acknowledged by Faithlife but I'm not sure.

Graham

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David Paul | Forum Activity | Replied: Mon, Nov 5 2018 11:53 PM

Dr. Gregory Hall:

Alan,

Here is another short video of additional problems I'm experiencing within my notes. Wondering if there are any work-around solutions.

More Logos 8 Glitches in the Notes

Thanks,

Greg

The problem is that you are using Logos Notes for giving presentations. Bob considers that a "novel idea" (he told me so on the forums back around L4 or L5 when I talked about how I use Notes). You should want to go through the tedious step of exporting dozens upon dozens of Bible verses to a presentation program like PowerPoint or, better yet, Proclaim. Please adjust your usage accordingly.

On the other hand, perhaps you might consider using L3. It allows those watching your presentation to see all of your notes with ease. This thread shows some of the abilities that L3 has as a presentation tool. An advantage is that all of your students might ask you where you can get such a nifty program. Enjoy!

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Graham Criddle | Forum Activity | Replied: Mon, Nov 5 2018 11:55 PM

David Paul:
The problem is that you are using Logos Notes for giving presentations

No, I think the point that Greg is making here is that something that worked fine for him in Logos 7 no longer works in Logos 8 and he is wanting to get those issues addressed. 

It's a different issue to that you address elsewhere.

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David Paul | Forum Activity | Replied: Tue, Nov 6 2018 12:02 AM

It's not all that different. He's attempting to use Logos for presentations and that, though an eminently logical step to take, is not something which FL gives any legitimate consideration. The fact that the note menu bar scales up and down when the note font size is adjusted makes that point about as succinctly yet inelegantly as is possible. I've never seen anything so preposterous, but it's what you might expect to happen if HOW THE NOTES PRESENT ON THE SCREEN is not a consideration.

Posts 18
Dr. Gregory Hall | Forum Activity | Replied: Tue, Nov 6 2018 9:33 AM

Graham... it seems pasting from the clipboard into my notes is now working. Not sure why it wasn't before... or why it is now. 

Posts 18
Dr. Gregory Hall | Forum Activity | Replied: Tue, Nov 6 2018 9:45 AM

Does anyone know if it is possible to go back and re-load version 7?  If so... will I be able to have the old notes platform... or did they change the platform on v.7 too? 

I'm in the middle of teaching several classes and the changes made in version 8 have thrown my semester into a bit of a tailspin. 

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Bryan Smith | Forum Activity | Replied: Tue, Nov 6 2018 9:49 AM

Greg, thanks for the great videos, and for your patience as we iron out some of these kinks. I've filed a bug for fixing panel zoom in notes tool. I agree this is a poor experience now. We're also aware of the reference linking bug, and are working on a fix. The SR-1 release this week included fixes for some of the bugs you reported previously, which I hope has improved things for you a little in the meantime. 

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Phil Gons (Faithlife) | Forum Activity | Replied: Tue, Nov 6 2018 9:56 AM

Dr. Gregory Hall:

Does anyone know if it is possible to go back and re-load version 7?  If so... will I be able to have the old notes platform... or did they change the platform on v.7 too? 

You can still use the old notes system in Logos 8. Type set prefer notes tool to no into the Go Box to reactivate it. You can switch back by typing set prefer notes tool to yes. Consider making these commands shortcuts by dragging the command from the autocomplete dropdown in the Go Box to the shortcuts area. That'll make switching between the two systems quick and easy.

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