Keep getting errors AR151

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Posts 288
Michael Parry-Thomas | Forum Activity | Posted: Mon, Nov 12 2018 3:24 PM

Hi The video has played the 1st segment  Than half way through the 2nd video I get a window saying  

This is a modal window.

The media could not be loaded, either because the server or network failed or because the format is not supported.
Mick
Posts 84
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Jeff Huff (Faithlife) | Forum Activity | Replied: Mon, Nov 12 2018 4:27 PM

Michael,

I just did an automated test against all the video streams for AR151 and could not find an issue with the videos.  By second video do you mean "Capernaum: Synagogue and Peter's House" or the second video in the second section: "The Essenes and the Dead Sea Scrolls"?  Also, which platform: iOS, Android, Web and which browser if using the Web.

Posts 288
Michael Parry-Thomas | Forum Activity | Replied: Wed, Nov 14 2018 5:00 PM

Hi 

Using a Samsung galaxy s2 table sm-t710.

Android version 7

I was using the Samsung mobile browser. maybe this is my problem 

Thank you for testing 

Going to try and use the chrome browse, 

Mick

Mick
Posts 84
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Jeff Huff (Faithlife) | Forum Activity | Replied: Fri, Nov 16 2018 8:39 AM

We also have native Faithlife TV apps for Android and TV platforms that you can try as well.

Links to each here: https://faithlifetv.com/watch-anywhere

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