Please Help! Logos Taking 56 GIGS of space

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Cynthia in Florida | Forum Activity | Posted: Tue, Nov 13 2018 5:53 PM

7635.Logos Log Files.zip

Here's my log files (you all always ask for those!)

So I went out of town and when I came back to my computer, it said I was OUT OF SPACE.  I checked and it said that Logos is taking 56 gigs of space on my computer in my appdata file.  Do I need that there?  Please help!

I'm on a PC, running Windows 7 Professional, 64 Bit.

I have Logos 8, Platinum Package.

I have a blank window that says, "Unable to download resources due to low disk space.  Please check that you have at least 1 gig of free disk space, then restart to continue.

Cynthia

Romans 8:28-38

Posts 2992
SineNomine | Forum Activity | Replied: Tue, Nov 13 2018 6:00 PM

Hmmm... if you have downloaded a lot of videos (e.g., watched a lot of MobileEd courses), that could explain this. If you have downloaded media as part of any media resource, you can delete that media by opening the resource and clicking on the triple dots in the top right, followed by selecting "Delete downloaded media".

Posts 804
Cynthia in Florida | Forum Activity | Replied: Tue, Nov 13 2018 7:05 PM

SineNomine:

Hmmm... if you have downloaded a lot of videos (e.g., watched a lot of MobileEd courses), that could explain this. If you have downloaded media as part of any media resource, you can delete that media by opening the resource and clicking on the triple dots in the top right, followed by selecting "Delete downloaded media".

Do I have to do that every single video in the course or is there a way to delete it for the entire course?

Cynthia

Romans 8:28-38

Posts 804
Cynthia in Florida | Forum Activity | Replied: Tue, Nov 13 2018 7:13 PM

And now it's crashed twice as I'm trying to see if there's actually videos on here from the courses.

Cynthia

Romans 8:28-38

Posts 804
Cynthia in Florida | Forum Activity | Replied: Tue, Nov 13 2018 7:17 PM

Last thing.

For the courses...

If I click on the main 3 dots to a course, it only offers "Download all media" but if I click on an individual video, it offers "download all media" or "delete all media."  Anyway, I need to know if I actually do have them loaded or not and I need a faster way to get them off if I do since I don't have all that space available on my main hard drive (I do on my solid state external drive.  Maybe I should run it from there, but if so, someone needs to tell me how to do that.)

Cynthia

Romans 8:28-38

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Randy W. Sims | Forum Activity | Replied: Tue, Nov 13 2018 8:36 PM

If you want to remove ALL downloaded video content, you can do it most easily (?!?!) by deleting the directory:

C:\Users\System Administrator\AppData\Local\Logos\Data\yh4b1ajk.ic1\WebCache\

Posts 804
Cynthia in Florida | Forum Activity | Replied: Tue, Nov 13 2018 10:31 PM

Randy W. Sims:

If you want to remove ALL downloaded video content, you can do it most easily (?!?!) by deleting the directory:

C:\Users\System Administrator\AppData\Local\Logos\Data\yh4b1ajk.ic1\WebCache\

Hello Randy:

I did that and it's still showing Logos' appdata taking up 45 gigs.  Is that normal?

Cynthia

Romans 8:28-38

Posts 21635
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Graham Criddle | Forum Activity | Replied: Tue, Nov 13 2018 11:09 PM

Cynthia in Florida:
I did that and it's still showing Logos' appdata taking up 45 gigs.  Is that normal?

It's very dependent on the size of your library - on my system its taking up just under 100GB.

Faithlife are looking at giving us the ability to control which of our resources actually get downloaded but that doesn't help you at the moment!

Previously you referred to having more space on a solid state drive

Cynthia in Florida:
since I don't have all that space available on my main hard drive (I do on my solid state external drive.  Maybe I should run it from there, but if so, someone needs to tell me how to do that.)

What do you mean by "external"? What sort of disk is it?

Depending on exactly what sort of drive it is and how it is connected that could be a really good option. 

One way to do this (unsupported by Faithlife) is outlined at https://wiki.logos.com/Install_in_different_folder_or_drive#Move_to_a_different_drive 

The supported mechanism is outlined at https://wiki.logos.com/Install_in_different_folder_or_drive#Custom_Installation - but it does involve a complete reinstallation.

But the key question before doing any of this is identifying what sort of external drive you have.

Posts 804
Cynthia in Florida | Forum Activity | Replied: Wed, Nov 14 2018 5:04 AM

Good Morning Graham:

It's an Oyen Digital Shadow Mini One Terabyte SSD that I use for all my music and pictures and documents.  I do not have any programs on it.

Cynthia

Romans 8:28-38

Posts 21635
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Nov 14 2018 5:11 AM

Morning Cynthia

Cynthia in Florida:
It's an Oyen Digital Shadow Mini One Terabyte SSD that I use for all my music and pictures and documents.

Technically - from the specs - it looks like it should perform well

However I don't think it is officially supported by Faithlife as they specify an internal drive - not an external one.

So I would wait to get confirmation from them before moving forward.

Do you have the option to move anything else onto this external drive?

Graham 

Posts 1520
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Levi Durfey | Forum Activity | Replied: Wed, Nov 14 2018 5:47 AM

Cynthia, how big is your internal drive? I am guessing it's pretty small since you already store pictures and music and documents on an external drive. And what PC are you running? Is it possible to upgrade that drive?

There are ways to hack away at the space and make Logos run, but the best way is to have a single drive that has plenty of space for Logos.

Posts 804
Cynthia in Florida | Forum Activity | Replied: Wed, Nov 14 2018 5:56 AM

Levi Durfey:

Cynthia, how big is your internal drive? I am guessing it's pretty small since you already store pictures and music and documents on an external drive. And what PC are you running? Is it possible to upgrade that drive?

There are ways to hack away at the space and make Logos run, but the best way is to have a single drive that has plenty of space for Logos.

My internal drive is 256 SSD

My husband works in electronics on mega yachts so he had it built for me from a company that builds them for the yachts.  It came to me completely clean.

So the answer is...yeah, I could ask my husband to have them add space, but I was hoping to not have to.:)

Cynthia

Romans 8:28-38

Posts 804
Cynthia in Florida | Forum Activity | Replied: Wed, Nov 14 2018 5:58 AM

Graham Criddle:

Morning Cynthia

Cynthia in Florida:
It's an Oyen Digital Shadow Mini One Terabyte SSD that I use for all my music and pictures and documents.

Technically - from the specs - it looks like it should perform well

However I don't think it is officially supported by Faithlife as they specify an internal drive - not an external one.

So I would wait to get confirmation from them before moving forward.

Do you have the option to move anything else onto this external drive?

Graham 

I'm going to take a look and see.  I'm not very tech savvy so I hate to move around things I'm not familiar with, but anything that I know for sure, I'll move over.

Cynthia

Romans 8:28-38

Posts 17823
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Nov 14 2018 7:43 AM

Cynthia in Florida:
I checked and it said that Logos is taking 56 gigs of space on my computer in my appdata file.

By way of comparison, my Logos4 folder on macOS uses 120 GB. Couple Logos commands for reducing size:

  • Delete Unlicensed Resources
  • Rebuild Bible Index

For indexing, enough free space is needed for duplication of Library Index plus several GB for temporary index files.

FYI: my MacBook Air (MBA) has a Library Index that is ~3 GB larger than my 27" iMac so choosing to rebuild library index (while maximizing free disk space)

  • Delete Unlicensed Resources (in Logos)
  • Wait for Idle message in Logos.log file
  • Quit Logos
  • Move Library Index to Trash (manual alternative to Rebuild Library Index command)
  • Empty Trash
  • Close other applications (so macOS Log in launches Finder & Indexer)
  • Turn on laptop cooler (indexing heats up MBA)
  • Log out of macOS
  • Log in (to start Logos Indexing)
  • Wait for Indexing to complete (before using MBA)
  • Open Logos

Keep Smiling Smile

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Nov 14 2018 7:52 AM

Keep Smiling 4 Jesus :):
FYI: my MacBook Air (MBA) has a Library Index that is ~3 GB larger than my 27" iMac so choosing to rebuild library index (while maximizing free disk space)

Plan to update this thread after Library indexing completes, which could be sometime tomorrow.

Keep Smiling Smile

Posts 281
Michael Parry-Thomas | Forum Activity | Replied: Wed, Nov 14 2018 10:07 AM

Hi

I have similar problem, My first drive is 120 GB SSD

My second drive is a 1 TB, but the speed is lower

2nd Hard Disk
1TB SERIAL ATA II 2.5" HARD DRIVE WITH 8MB CACHE (5,400rpm)

I moved over logos 8 to The 1 TB drive, But I think this is going to slow down the searches

This is the drive. I'm thinking of using to replace my smaller drive

1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (7,200rpm)

Appreciate any help 

mick

The rest of the specs on my computer seem to be okay. I am not up-to-date on computer specs

Optimus Series: 17.3" Matte Full HD LED Widescreen (1920x1080)
Intel® Core™i7 Quad Core Mobile Processor i7-4710MQ (2.50GHz) 6MB
16GB KINGSTON SODIMM DDR3 1600MHz (2 x 8GB)
NVIDIA® GeForce® GTX 860M - 2.0GB DDR5, 640 CUDA Cores - DirectX® 11
120GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW
Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Intel 2 Channel High Definition Audio + MIC/Headphone Jack
3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
2nd Hard Disk
1TB SERIAL ATA II 2.5" HARD DRIVE WITH 8MB CACHE (5,400rpm)

Mick
Posts 3095
Whyndell Gizzard | Forum Activity | Replied: Wed, Nov 14 2018 10:21 AM

Graham Criddle:

Morning Cynthia

Cynthia in Florida:
It's an Oyen Digital Shadow Mini One Terabyte SSD that I use for all my music and pictures and documents.

Technically - from the specs - it looks like it should perform well

However I don't think it is officially supported by Faithlife as they specify an internal drive - not an external one.

So I would wait to get confirmation from them before moving forward.

Do you have the option to move anything else onto this external drive?

Graham 

I have L8 on my desktop- 74.5 gigs, but I installed Verbum on an external 4T drive- works fine- just a little sluggish at start up. I have in past installed L4,5,6and 7 the same way with no issues.

Posts 17823
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Nov 14 2018 10:29 AM

Michael Parry-Thomas:

This is the drive. I'm thinking of using to replace my smaller drive

1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (7,200rpm)

Larger capacity hard drive (~80 MB R/W) would be noticeably slower than Solid State Disk (SSD).

NewEgg has a 480 GB SSD for $54.99 => https://www.newegg.com/Product/Product.aspx?Item=N82E16820313866 with a bit faster 512 GB SSD for $ 64.99 => https://www.newegg.com/Product/Product.aspx?Item=N82E16820301381

Keep Smiling Smile

Posts 804
Cynthia in Florida | Forum Activity | Replied: Wed, Nov 14 2018 12:01 PM

Keep Smiling 4 Jesus :):

Keep Smiling 4 Jesus :):
FYI: my MacBook Air (MBA) has a Library Index that is ~3 GB larger than my 27" iMac so choosing to rebuild library index (while maximizing free disk space)

Plan to update this thread after Library indexing completes, which could be sometime tomorrow.

Keep Smiling Smile

I followed the steps and am re-indexing now.  I'll let you know what happens.

Cynthia

Romans 8:28-38

Posts 804
Cynthia in Florida | Forum Activity | Replied: Wed, Nov 14 2018 3:39 PM

Keep Smiling 4 Jesus :):

Keep Smiling 4 Jesus :):
FYI: my MacBook Air (MBA) has a Library Index that is ~3 GB larger than my 27" iMac so choosing to rebuild library index (while maximizing free disk space)

Plan to update this thread after Library indexing completes, which could be sometime tomorrow.

Keep Smiling Smile

It appears to be done indexing already.  I gained 1.36 Gigs of space by doing that. 

So, I moved some other stuff around, did some disk cleaning, so to speak, and have things running okay for now.  When things slow down at my husband's business, I'll ask him to upgrade my internal space.

Cynthia

Romans 8:28-38

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