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Bob Deacon | Forum Activity | Replied: Fri, Dec 14 2018 7:11 AM

Oops, Already happened!

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

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Posts 490
Bob Deacon | Forum Activity | Replied: Fri, Dec 14 2018 9:30 AM

Seems odd, I completely deleted Logos from my MacBook Air, iPad Air 2 and iPhone 6s. The MacBook is still downloading resources but I installed Logos on iPad and highlights and notes ALL appear to be there! I also installed on iPhone and ALL appear to be there as well! I have not finished with MacBook but both iPad and iPhone downloaded from Logos server properly.

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

Posts 490
Bob Deacon | Forum Activity | Replied: Fri, Dec 14 2018 9:46 AM

One thing worth noting, I installed Logos on both iPad and iPhone directly from TestFlight. Not sure if that is a factor since there was more than likely NO residual from the previous installation.

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

Posts 490
Bob Deacon | Forum Activity | Replied: Fri, Dec 14 2018 11:03 AM

OK, I have NO earthly idea what has just happened! After completely deleting Logos from ALL of my devices (MacBook Air, iPad and iPhone), everything is working normally! I have no idea why, Highlights and notes go back and forth on my devices normally!

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

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Graham Criddle | Forum Activity | Replied: Fri, Dec 14 2018 11:07 AM

Bob Deacon:
OK, I have NO earthly idea what has just happened!

Like you I don't understand it - but really glad things are working for you

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Randy W. Sims | Forum Activity | Replied: Fri, Dec 14 2018 12:11 PM

I was also able to get highlights working by removing the Mobile App from my iPad and reinstalling. 

This reinstalling on mobile to fix problems is very very unfortunate. Until things get buttoned down better, is there any way we can get (possibly a couple of levels of) a reset diagnostic option? Options that clear out various amounts of user data without requiring a complete reinstall.

Posts 490
Bob Deacon | Forum Activity | Replied: Fri, Dec 14 2018 12:20 PM

Good idea Randy. I was not sure which uninstall and reinstall was the cure but things do seem to working better now. All in all, I have been very happy with the L8 desktop version but incredibly disappointed in the mobile version.

Bob Deacon

Dell Inspiron, Windows 10 Latest Update

MacBook Air (2017) Mojave

Ipad Air 2 (ios 8.2.1)

Motorola G6 Play (android 8.3.1)

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JT (alabama24) | Forum Activity | Replied: Fri, Dec 14 2018 5:38 PM

Randy W. Sims:
This reinstalling on mobile to fix problems is very very unfortunate.

Yes, but it has been true for a long time. One of the reasons I suggest being judicious in the amount of downloaded resources. 

OSX & iOS | Logs |  Install

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