Bug - Video in Pre-Service Loop not looping

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Timothy Grant | Forum Activity | Posted: Mon, Dec 24 2018 2:14 AM

Hi there,

We had what seemed to be a bug at our Christmas Eve Service.

If you can open the Tenthill Baptist Church Presentation - 24/12/18: Christmas Eve Service

The welcome video in the Pre-service loop is not looping.  We orignially had one video that was getting stuck, we then added a few of them to see if that would make it progress, to no avail.

Occurred on the church computer, and replicated it just now when I got home.

Kind Regards 

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Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Dec 24 2018 2:20 AM

Is the discussion at https://community.logos.com/forums/t/172119.aspx relevant to what you are seeing?

Posts 30
Timothy Grant | Forum Activity | Replied: Mon, Dec 24 2018 2:32 AM

Yes, fits the description.

Posts 347
LogosEmployee
Justin (Faithlife) | Forum Activity | Replied: Mon, Dec 24 2018 11:41 AM

Thanks for pointing this out Timothy, we'll look into it.  For now, you may want to add a blank content slide to the pre-service loop along with the video, and just set it's auto-advance time to 1 second.  This will help your video loop.

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