Recent resource purchase will not download

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DrGregWaddell | Forum Activity | Posted: Tue, Jan 15 2019 6:25 AM

I recently purchased a book and it does not show up in my resources for one computer. On another computer, it does. What can I do?

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JT (alabama24) | Forum Activity | Replied: Tue, Jan 15 2019 10:35 AM

If the command update now doesn't work, try update resources. If neither work, please provide more information, including os & app version numbers, along with logs. See my signature line. 

OSX & iOS | Logs |  Install

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JT (alabama24) | Forum Activity | Replied: Tue, Jan 15 2019 10:46 AM

Oh... Also check the "use internet" and "automatically download update" settings. Let us know what those are. 

OSX & iOS | Logs |  Install

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DrGregWaddell | Forum Activity | Replied: Tue, Jan 15 2019 11:21 AM

OK ... yes .. I did have autodownload check yes, however, I had it set to download only between midnight and 5 am. So .. that was the problem. You got me to the right place. Thanks.

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JT (alabama24) | Forum Activity | Replied: Tue, Jan 15 2019 11:56 AM

DrGregWaddell:
I did have autodownload check yes, however, I had it set to download only between midnight and 5 am. So .. that was the problem.

Glad to help. My solution: Set "auto download" to NO and use the commands at your convenience. 

OSX & iOS | Logs |  Install

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