Logos. I give up.

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This post has 49 Replies | 5 Followers

Posts 142
David Medina | Forum Activity | Replied: Fri, Jan 25 2019 1:14 PM

My experience exactly.

Posts 142
David Medina | Forum Activity | Replied: Fri, Jan 25 2019 1:17 PM

How do you tell it to re-index again?

Posts 24242
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Jan 25 2019 2:37 PM

David Medina:

How do you tell it to re-index again?

rebuild index

Dave
===

Windows & Android

Posts 3146
LogosEmployee
Thomas Ball | Forum Activity | Replied: Fri, Jan 25 2019 4:00 PM

Hi David,

I'm sorry you're not getting the performance from Logos you're expecting. I've reached out to you over email.

 

Posts 45
Chaoyu-Bian | Forum Activity | Replied: Fri, Jan 25 2019 5:51 PM

I'm go back to the logos 7. very well.

Posts 14
Judson s | Forum Activity | Replied: Fri, Jan 25 2019 6:07 PM

There has to be either a corruption in the file(s) or a conflict with something in your Logos. 

You could also try going into Settings and toggle off the automatic updates. (Tools>Program Settings>Internet>Automatically Download Updates) If you have a large library, it may be indexing too much (not sure why, thus the reason to call support to troubleshoot). I typically leave my Logos running overnight a few times a week. That seems to keep it updates (my updates are auto)

Have you checked your performance in task manager (if you have a PC); perhaps, your antivirus? My logos is in operable when my AV is conducting it's scans. 

I know how you feel about the startup pain. Mine takes a good 2-3 minutes before it's usable. 

Posts 157
Michael | Forum Activity | Replied: Fri, Jan 25 2019 7:55 PM

David Medina:

I am running Logos 8 on a iMac 27 inch late 2013 with a i5 3.2 ghz processor with 24 GB of memory. It has the HD that comes with it (no  SSD). That should be more than enough.

But I will try to reach out to support.

An SSD would make a HUGE difference.  

Posts 239
Jonathan Bradley | Forum Activity | Replied: Fri, Jan 25 2019 8:20 PM

Michael:

David Medina:

I am running Logos 8 on a iMac 27 inch late 2013 with a i5 3.2 ghz processor with 24 GB of memory. It has the HD that comes with it (no  SSD). That should be more than enough.

But I will try to reach out to support.

An SSD would make a HUGE difference.  

Yes, an SSD would help greatly. When I first got Logos, it was Logos 5, and I was running it on a 2009 MacBook Pro with 8GB RAM and a standard HDD. I switched to an SSD and it nearly tripled in speed. 

Posts 5218
Dan Francis | Forum Activity | Replied: Fri, Jan 25 2019 10:09 PM

I have not run Logos on a HD for years but I do remember the dramic difference but I would hope that is not seen as a requirement for optimal running Logos. Traditional HD while becoming rare are by no means a thing of the past. 

-dan

Posts 142
David Medina | Forum Activity | Replied: Sat, Jan 26 2019 7:05 PM

Thanks, John and everyone else who has come to help. Really appreciate it.

Support reached out to me and worked to see why I was experiencing and what could be done. Tommy from logos was very helpful. Hew as able to see what I was experiencing and passed the information to further see why I experience it and what can be done. 

I am glad that I may not have to give up on Logos. :) 

I wish I could switch my HDD for an SSD in my iMac but unfortunately, Apple makes it expensive to do and I will probably replace all my computers by next year. 

 

Posts 142
David Medina | Forum Activity | Replied: Sat, Jan 26 2019 7:06 PM

Francis, I wish I could switch my HDD for an SSD in my iMac but unfortunately, Apple makes it expensive to do and I will probably replace all my computers by next year. 

Posts 142
David Medina | Forum Activity | Replied: Sat, Jan 26 2019 7:07 PM

Thanks so much for all your help. Although still not peak performance it is much better.

Posts 472
Richard Villanueva | Forum Activity | Replied: Sat, Jan 26 2019 7:44 PM

David Medina:
I wish I could switch my HDD for an SSD in my iMac but unfortunately, Apple makes it expensive to do and I will probably replace all my computers by next year. 

I feel your pain - it was the reason I chose the macbook I did. It was a little older (bought refurb) than I wanted but it was the last model that gave me the opportunity to personally upgrade some of the internal parts. That's a serious gripe about apple.  I know that I'll be in the same boat as you in the near future... If I choose to stay on the mac platform. I've been on it for years and haven't touched a PC since my old e-machine tower in... the early 2000's? 

Any way it works out, I'm glad you found some improvements on your setup! I'm sure if there was any other challenges you have, please share them. This community here would be quick to help you out!

MBPro'12 / i5 / 8GB // 3.0 Scholars (Purple) / L6 & L7 Platinum, M&E Platinum, Anglican Bronze, P&C Silver / L8 Silver

Posts 2898
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Jacob Hantla | Forum Activity | Replied: Sat, Jan 26 2019 8:00 PM

David Medina:

Thanks. I do agree, that is why I have all those features off. I always open to the possibility that there may be something corrupt with the computer itself. 

Let me give you an example. Whenever I think I may want to use Logos 8 I have to launch the program and literally go to lunch to allow enough time for the app to load up and get to a point that can be usable. So I cannot use it as soon as the app start. Another issue is that is that it has to index frequently which I know that it affects the performance.

No other app in the Computer has issues like Logos, that is why I am not incline to consider the computer to be the issue. 

I am running Logos 8 on a iMac 27 inch late 2013 with a i5 3.2 ghz processor with 24 GB of memory. It has the HD that comes with it (no  SSD). That should be more than enough.

But I will try to reach out to support.

This sounds very odd to me as I am running a 4-year-old MacBook Pro and after I got through initial indexing, now Logos boots up in about 15 seconds and runs quickly thereafter. Some things generate the spinny beachball like loading a complex layout or something. I like the idea of rebuilding the index that has been suggested. I'm sorry you're experiencing this, but it certainly hasn't been my experience (though my hardware is a bit better: 3.3 GHz i5, SSD, 16 GB of RAM). Head's up if you weren't already aware, indexing can take a long time (especially with your HD instead of SSD). So set it to go overnight, pause it for your workday, and don't judge performance until indexing is complete.  

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 142
David Medina | Forum Activity | Replied: Sat, Jan 26 2019 8:49 PM

Thanks.

Posts 142
David Medina | Forum Activity | Replied: Sat, Jan 26 2019 8:55 PM

Dave, I just entered Rebuild Index in the Go box and it says it is indexing. But it looks like the same as regular indexing. How do I know that it actually is rebuilding the index?

Thanks

Posts 21517
Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, Jan 26 2019 11:09 PM

David Medina:
How do I know that it actually is rebuilding the index?

Because that's what "rebuild index" does

From the help file


Rebuild index

rebuild [index name] index

Sometimes the search index will need to be rebuilt, either because the indexer failed to complete its tasks, or because the index became corrupted. If the indexer is already running, these commands restart the indexer from the beginning.

Note: Building the index takes a long time and uses many system resources.

• rebuild index reindexes all resources.
• rebuild bible index rebuilds only the Bible index.
• rebuild library index reindexes all resources except Bibles.
• rebuild personal book index reindexes personal books only.


Logos Help. (2018). Bellingham, WA: Faithlife.

Posts 555
Larry Craig | Forum Activity | Replied: Sun, Jan 27 2019 10:11 AM

HI David

I feel your pain. 

I don't know what else I would get if I didn't have Logos.  I had Logos 7 before 8.  I like 7 a lot better, though the notes have a cooler look now.  Yes, I find 8 is often sluggish and unresponsive.  

There is still far more here than in any other Bible software program.  I have learned to adapt.  It's what I have, and it's still way better than not having it.

Let me know if you find anything better.

Larry

Posts 162
Roy | Forum Activity | Replied: Sun, Jan 27 2019 6:02 PM

David,

I'm not sure if I can share the web site's address on the forums but there is a Mac parts vendor that sales all things Mac including the SSD drives *AND* a kit that includes all of the "Special" tools you would need to do the swap out yourself. They also have extensive video help showing the process. A little bit of googling will find them.

Posts 9810
Denise | Forum Activity | Replied: Sun, Jan 27 2019 6:19 PM

Roy:

David,

I'm not sure if I can share the web site's address on the forums but there is a Mac parts vendor that sales all things Mac including the SSD drives *AND* a kit that includes all of the "Special" tools you would need to do the swap out yourself. They also have extensive video help showing the process. A little bit of googling will find them.

Roy, not referring to you.

But welcome to Logos, with special videos on how to get YOUR Bible software to work. I'm laughing, since I did the same (on the PC side). And the fans don't see anything curious about pastors, screwdrivers in-hand.


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