Announcement regarding the Amazon Store download problem of the Logos Bible app on Kindle devices

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LogosEmployee
Faithlife Announcements | Forum Activity | Posted: Sun, Feb 3 2019 5:58 PM

This is an announcement regarding the Amazon Store download problem of the Logos Bible app on Kindle devices.

Q: Why does the Amazon Store say the Logos Bible app is “Currently Unavailable”?
A: The Amazon Store found problems with version 8.1.2 of the Logos Bible app during their app review process and rejected it.

Q: Why are the other version 8.1.2 Faithlife apps like Biblia, Verbum and Faithlife Study Bible still available?
A: The Amazon review process missed the same problems that occurred in the Logos Bible app and therefore did not reject them.

Q: Did Faithlife drop support for Fire OS 5.3.6.4 or Fire OS 5.6.3.0?
A: No. Faithlife supports Android 5.1.1 and above, which includes Fire OS 5.1.1 through Fire OS 5.6.3.0.

Q: Which Amazon Kindle devices are still supported by Faithlife?
A: Fire HD 6 (2014), Fire HD 7 (2014), Fire HDX 8.9 WAN (2014), Fire HDX 8.9 (2014), Fire HD 10 (2015), Fire HD 8 (2015), Fire (2015), Fire HD 8 (2016), Fire 7 (2017), Fire HD 10 (2017), Fire HD 8 (2018) and Fire HD 8 (2017).

Q: Is Faithlife aware of the problem and do they intend to fix it?
A: Yes, the mobile development team has been aware of the problem since Friday 2/1/2019 and is still working on a fix.

Q: Is there an ETA for when the Logos Bible app will be available again in the Amazon Store?
A: We don't have an ETA although the mobile team is aware of the importance of this issue.

Posts 924
Matthew | Forum Activity | Replied: Sun, Feb 3 2019 6:29 PM

Thank you for providing users with clarification regarding the situation. It is very much appreciated. Will be curious to see if the updated app fixes the problem I am having of my highlights not syncing.

Posts 585
Kiyah | Forum Activity | Replied: Mon, Feb 4 2019 5:48 AM

Thanks for the update!

Posts 27
Matt Doebler | Forum Activity | Replied: Mon, Feb 4 2019 7:08 AM

Here's a simple way to install the Google play store on your Fire Kindle device (doesn't require rooting).

Once completed, you'll be able to download the Logos Android app (current version) into your kindle.  so far it works and syncs flawlessly.

https://www.howtogeek.com/232726/how-to-install-the-google-play-store-on-your-amazon-fire-tablet/

Posts 325
Steve Farson | Forum Activity | Replied: Mon, Feb 18 2019 1:30 PM

Been a couple of weeks w/o Logos Bible app at the Amazon Store.

I can see there was no ETA back on 2/3. Perhaps there is an update to the situation? 

Posts 442
Tony Thomas | Forum Activity | Replied: Thu, Feb 21 2019 7:51 AM

Isn't there a way to download the Android app directly from Faithlife and sideload it on the Fire?

Director of Zoeproject 

www.zoeproject.com

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