I'm on 8.4 Beta 3, version 8.4.0.0013 and am having this issue this morning.
Here are the Logos.log and LogosError.log:
1856.Logos.log
0363.LogosError.log
There are a series of errors associated with CloudResourceManager being unable to find the expected download job for a resource.
Please advise. Thanks!
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).
Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\
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Randy W. Sims: Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR). Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\
Do you mean remove everything in the "...\Downloaded\" folder (I have 467 folders in it)?
Specifically, your logs indicate:
C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01
Deleting that folder should fix the issue.
I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.
Randy W. Sims: Specifically, your logs indicate: C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01 Deleting that folder should fix the issue. I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.
That did it. Thanks!
As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019. I'd assume they'd be safe to delete too, though I'm tend to be over cautious on following my assumptions after having been bitten in the back-side for doing so in the past.
Hi Andrew.
Just as an update: It still happens at times with the newest Beta. Fortunately, deleting the corrupt file fixes it.
Armin
Hi,
Happened to me again yesterday and i had to manually delete items in folder.
Tony.
It happened again.
@Logos: Anything we can do to help you track this down?
Rich DeRuiter:As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019.
You can safely delete the \Downloaded folder when there is no current download activity. Deleting the 2019 sub-folder may cause a download when Logos is restarted, but that's it!
Dave===
Windows & Android
Armin:Anything we can do to help you track this down?
First thing would be to check your hard disk for problems.
Dave Hooton: Armin:Anything we can do to help you track this down? First thing would be to check your hard disk for problems.
I checked my SSD and received no error message.