[BUG]: Constant loop: Resources are ready to be added to your Library

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Rich DeRuiter | Forum Activity | Replied: Tue, Apr 2 2019 8:32 AM

I'm on 8.4 Beta 3, version 8.4.0.0013 and am having this issue this morning.

Here are the Logos.log and LogosError.log:

1856.Logos.log

0363.LogosError.log

There are a series of errors associated with CloudResourceManager being unable to find the expected download job for a resource.

Please advise. Thanks!

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Randy W. Sims | Forum Activity | Replied: Tue, Apr 2 2019 8:52 AM

Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).

Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\

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Rich DeRuiter | Forum Activity | Replied: Tue, Apr 2 2019 9:52 AM

Randy W. Sims:

Yep, I got stuck on one this morning too (THMTTHWNCRNCRTR).

Had to remove from the Downloaded folder to fix: .\Logos\Data\xxxxxxxx.xxx\ResourceManager\Downloaded\

Do you mean remove everything in the "...\Downloaded\" folder (I have 467 folders in it)?

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Randy W. Sims | Forum Activity | Replied: Tue, Apr 2 2019 9:59 AM

Specifically, your logs indicate:

C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01

Deleting that folder should fix the issue.

I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.

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Rich DeRuiter | Forum Activity | Replied: Tue, Apr 2 2019 10:10 AM

Randy W. Sims:

Specifically, your logs indicate:

C:\Users\Rich\AppData\Local\Logos\Data\2e2k45uv.psv\ResourceManager\Downloaded\LLS_HISTCOUNC01

Deleting that folder should fix the issue.

I'm not sure why you would have those other folders hanging around... My guess is that they can be safely deleted.

That did it. Thanks!

As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019. I'd assume they'd be safe to delete too, though I'm tend to be over cautious on following my assumptions after having been bitten in the back-side for doing so in the past.

 Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)

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Armin | Forum Activity | Replied: Thu, Apr 11 2019 12:51 PM

Hi Andrew.

Just as an update: It still happens at times with the newest Beta. Fortunately, deleting the corrupt file fixes it.

Armin 

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Anthony Dowden | Forum Activity | Replied: Fri, Apr 12 2019 6:02 AM

Hi,

Happened to me again yesterday and i had to manually delete items in folder.

Tony.

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Armin | Forum Activity | Replied: Sat, Apr 13 2019 12:58 PM

It happened again. 

@Logos: Anything we can do to help you track this down?

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Dave Hooton | Forum Activity | Replied: Sat, Apr 13 2019 1:18 PM

Rich DeRuiter:
As regards the other folders, most of them are very old (from 2015), one from 2017 and one from 2019.

You can safely delete the \Downloaded folder when there is no current download activity. Deleting the 2019 sub-folder may cause a download when Logos is restarted, but that's it!

Dave
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Dave Hooton | Forum Activity | Replied: Sat, Apr 13 2019 3:11 PM

Armin:
Anything we can do to help you track this down?

First thing would be to check your hard disk for problems.

Dave
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Armin | Forum Activity | Replied: Wed, Apr 17 2019 6:10 PM

Dave Hooton:

Armin:
Anything we can do to help you track this down?

First thing would be to check your hard disk for problems.

I checked my SSD and received no error message.

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