Media Tool

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Adam Borries (Faithlife) | Forum Activity | Replied: Fri, Mar 1 2019 8:27 AM

Theo, 

I can't reproduce the issue. Can you provide specific repro steps? 

Adam Borries | Product Manager, Logos desktop application

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Posts 119
Theo | Forum Activity | Replied: Fri, Mar 1 2019 6:56 PM

Adam Borries (Faithlife):

Theo, 

I can't reproduce the issue. Can you provide specific repro steps? 

Is it because I'm on the other side of the world and FL is doing some late night maintenance in the background?

All I do is open Philo or Josephus and choose some desired text.

I right click and select the reference like I would do in my Bible.

I then choose Visual Copy.

As before when we had the same problem, the Media Tool window opens.

It remains blank just as before. Sometimes it works and sometimes it doesn't. The latter was more prevalent at the time I posted this issue hence my above comment about system/network maintenance?

I go to do the same in the web app as your previous workaround.

It works for the most part but still intermittently.

It works most often there, but not always.

I usually have to choose the selected text rather than the actual reference when I right click.

Does any of this make sense?

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