L8.3B3 Beta - "Notes and Highlightiung" CRASHES at least 2 of my Bibles

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Posts 1639
SteveF | Forum Activity | Posted: Fri, Feb 15 2019 2:33 PM

Is there an issue with the Notes and Highlighting tool in the Bibles?

Originally was using a  NIV 1984 [Anglicized Bible] but Bible choice did not matter as the US version of NIV 1984 also "crashed"

Clicked on "Notes & Highlighting

Clicking on ANY of the menu choices/selections in the listing caused a crash [but there was NO crash log]

The program "hesitated/"greyed out" for approx 3 seconds and completely disappeared from the monitor

7801.Logos Log Files.zip

This is on Windows 10 with the latest Beta

I had been experimenting with the Notes tools - creating anchors in Bibles and Resources

ONLY BIBLES 

ie "Notes & Highlighting a commentary was not an issue

IMPORTANT but strange: I then tried to use a Bible and repeat the same sequence to ie. do the very same in my stable Verbum 8 - it also crashed but no log files were generated with todays date

2402.Verbum Log Files.zip

Regards, SteveF

Posts 21742
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Feb 15 2019 11:00 PM

SteveF:
Is there an issue with the Notes and Highlighting tool in the Bibles?

I think so as I can reproduce the problem following your steps

It looks like it hits a problem in the .NET Runtime as per this Windows Event notification

Posts 1639
SteveF | Forum Activity | Replied: Mon, Feb 18 2019 10:29 AM

Thanks Graham

Sorry for your luck but feels good not to be the only one. Smile

Regards, SteveF

Posts 24739
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Feb 19 2019 12:04 AM

Happens in 8.2 with ESV. But I had to click on the Notes facet first.

Dave
===

Windows & Android

Posts 1639
SteveF | Forum Activity | Replied: Tue, Feb 19 2019 7:40 AM

Dave Hooton:
But I had to click on the Notes facet first.

Yes, this was also my experience.

Thanks Dave

Regards, SteveF

Posts 2517
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Feb 19 2019 12:59 PM

Hi Steve,

We've got a bug case for this crash.

Posts 1639
SteveF | Forum Activity | Replied: Tue, Feb 19 2019 8:39 PM

Thank you, Philana !

Regards, SteveF

Posts 2517
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Mar 4 2019 2:33 PM

SteveF:

Is there an issue with the Notes and Highlighting tool in the Bibles?

Originally was using a  NIV 1984 [Anglicized Bible] but Bible choice did not matter as the US version of NIV 1984 also "crashed"

Clicked on "Notes & Highlighting

Clicking on ANY of the menu choices/selections in the listing caused a crash [but there was NO crash log]

The program "hesitated/"greyed out" for approx 3 seconds and completely disappeared from the monitor

7801.Logos Log Files.zip

This is on Windows 10 with the latest Beta

I had been experimenting with the Notes tools - creating anchors in Bibles and Resources

ONLY BIBLES 

ie "Notes & Highlighting a commentary was not an issue

IMPORTANT but strange: I then tried to use a Bible and repeat the same sequence to ie. do the very same in my stable Verbum 8 - it also crashed but no log files were generated with todays date

2402.Verbum Log Files.zip

This has been fix in 8.3.

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