Facebook Community Standards

Page 1 of 2 (39 items) 1 2 Next >
This post has 38 Replies | 5 Followers

Posts 8
Robin Foster | Forum Activity | Posted: Mon, Feb 18 2019 12:11 PM

I just had the picture of the scripture of the day that I posted from Logos banned from Facebook because it was considered against community standards. Has anyone else had this issue?

Posts 161
Michael Hatcher | Forum Activity | Replied: Mon, Feb 18 2019 12:24 PM

I have had numerous ones flagged as being against community standards. They are posts where I have used Visual Copy of Bible passages.

Michael Hatcher

visit: www.bellviewcoc.com

iMac 2.8 GHz i7 quad core, 8 GB Ram, 1 TB HD

Posts 765
Jack Hairston | Forum Activity | Replied: Mon, Feb 18 2019 1:01 PM

...and it's not getting better. Can you say "Bias" boys and girls?

Posts 2061
Forum MVP
Randy W. Sims | Forum Activity | Replied: Mon, Feb 18 2019 1:08 PM

It may be automated and thus subject to detecting false positives. There have been several cases recently with YouTube over their false detection of copyrighted materials. Request a manual review and an explanation if fails. That way they can train their "AI". Don't let it slide.

https://www.facebook.com/communitystandards/

Posts 315
Luuk Dondorp | Forum Activity | Replied: Mon, Feb 18 2019 1:11 PM

Randy W. Sims:

That way they can train their "AI". 

The better they train their AI the worse it gets...

Luuk

 

Posts 26151
Forum MVP
MJ. Smith | Forum Activity | Replied: Mon, Feb 18 2019 1:51 PM

Robin Foster:
Has anyone else had this issue?

Yes, my daughter has and her posts come from a radical left perspective. However, each has been released when she requests a review. IIRC the first rejection is entirely automated and is most apt, when completely wrong, to be a mis-identification of objects in an image. The path/castle door would be the most likely culprit here, I suspect. It is not a liberal-conservative bias, left-right bias, or American-nonAmerican bias. It is the limits of computer AI re: image recognition and natural language processing.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 26151
Forum MVP
MJ. Smith | Forum Activity | Replied: Mon, Feb 18 2019 1:53 PM

Jack Hairston:
Can you say "Bias" boys and girls?

Yes, but I can also get annoyed that people do so without any understanding of how image recognition works in computers. What we have asked of social media is screening ... and we'd get more upset if inappropriate things easily got through than if we have to put up with some false positive. We got what we asked for.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 161
Michael Hatcher | Forum Activity | Replied: Mon, Feb 18 2019 1:55 PM

I personally do not think it is the graphic. I have had numerous deleted where there could be nothing in the graphic that is offensive to anyone. I think it is catching those posts that use the visual copy of Scripture. I have asked for review of (not sure how many) possibly 30 or 40 posts just from the start of this year.

Michael Hatcher

visit: www.bellviewcoc.com

iMac 2.8 GHz i7 quad core, 8 GB Ram, 1 TB HD

Posts 26151
Forum MVP
MJ. Smith | Forum Activity | Replied: Mon, Feb 18 2019 1:55 PM

Randy W. Sims:
Request a manual review and an explanation if fails. That way they can train their "AI". Don't let it slide.

Exactly! Everyone listen to Randy

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 26151
Forum MVP
MJ. Smith | Forum Activity | Replied: Mon, Feb 18 2019 2:00 PM

Michael Hatcher:
I think it is catching those posts that use the visual copy of Scripture.

If it isn't the graphic, it would most likely be copyright infringement ... something I would not see in my daughter's rejects. 

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 161
Michael Hatcher | Forum Activity | Replied: Mon, Feb 18 2019 2:29 PM

You might be onto something with the copyright infringement. When they see that it is being "Shared from Logos Bible Software" their algorithms might be catching it as a copyright infringement. If so, then it might be that our asking for a review will not help and it might end up being something that Logos might need to contact Facebook regarding and let them know that it is not a copyright infringement. 

Michael Hatcher

visit: www.bellviewcoc.com

iMac 2.8 GHz i7 quad core, 8 GB Ram, 1 TB HD

Posts 2061
Forum MVP
Randy W. Sims | Forum Activity | Replied: Mon, Feb 18 2019 4:08 PM

I'm not sure that's correct. That wouldn't seem a valid reason to flag it. According to Facebook it is either flagged by AI or by customer reports and then verified by a person. I'm not sure on what basis they would decide to ban these. Certainly anything with a citation should not be banned. I would want someone to give a definite answer on why they are being flagged, especially if this is happening often. It is definitely something that should be contested. Repeatedly. Until it's resolved. It not only affects you as a poster. It affects the people who are reading your posts and it affects other posters. Don't let it slide.

One challenge is identifying potential violations of our standards so that we can review them. Technology can help here. We use a combination of artificial intelligence and reports from people to identify posts, pictures or other content that likely violates our Community Standards. These reports are reviewed by our Community Operations team, who work 24/7 in over 40 languages. Right now, we have more than 7,500 content reviewers, over 40% more than the number at this time last year.

:

Another challenge is accurately applying our policies to the content that has been flagged to us. In some cases, we make mistakes because our policies are not sufficiently clear to our content reviewers; when that’s the case, we work to fill those gaps. More often than not, however, we make mistakes because our processes involve people, and people are fallible.

:

https://newsroom.fb.com/news/2018/04/comprehensive-community-standards/ 

Posts 2248
Jan Krohn | Forum Activity | Replied: Mon, Feb 18 2019 4:47 PM

I've had a few banned posts and comments recently, all of them with Christian or conservative content (not at all alt right). What I usually do, is take a screenshot of the ban, then post it back to my feed, to expose Facebook's bias.

(My friend's husband recently got banned for 30 days for such an offense…)

By now, I'm that paranoid that I take screenshots of every post and comment that I believe might get banned, and had required at least a basic amount of work that I wouldn't want to see wasted.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 648
Kiyah | Forum Activity | Replied: Mon, Feb 18 2019 4:48 PM

It's definitely the AI, but the humans that review the posts leave much to be desired as well. A friend of mine who sells her product online had one of her promoted posts blocked for "profanity," but there was nothing that could even be remotely considered profanity in the post. Facebook was not very helpful to her in letting her know why that post had been blocked when they had allowed her previous similar posts in the past. When she contested that, they retroactively blocked some of her previous posts. She ended up getting someone to fix it for her but the first rep she contacted didn't help her at all.

Posts 18644
Rosie Perera | Forum Activity | Replied: Mon, Feb 18 2019 5:38 PM

I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. I never got an answer as to why, never got a chance to appeal, no admin answered my messages asking for answers. I'd mostly just been a lurker on the group, but had posted a photo of a recipe I'd made, and perhaps had asked a couple of questions. The only thing I can think of that might have been the cause of banning was that I reported to the admins a poster who was trying to sell a product, which was clearly not allowed in the group's guidelines. Maybe the admins just felt I was going to be an annoying complainer and wanted me out of the group. Oh well. I try not to take Facebook too seriously. I get to use it for free, so if any of my hoped-for use of it gets taken away, well, it wasn't anything I'd paid for anyway, so whatever... If Facebook became a platform that was clearly biased in a way that I couldn't feel welcome, I'd give it up in a heartbeat and enjoy my real life friendships all the more.

Posts 172
Roy | Forum Activity | Replied: Mon, Feb 18 2019 6:05 PM

I tried to post a week or two ago to the LOGOS Tips & Tricks FB Page and also had my post rejected for community standards in regard to Spam... 

It was a simple comment followed by a link to a LOGOS website page for on of the sales. Just a few posts below mine were also posts to other LOGOS site sales. I requested a review and never heard a thing back.

I just let it drop... So who exactly is suppose to be doing the "review"?

Posts 44
Josh | Forum Activity | Replied: Mon, Feb 18 2019 7:05 PM

I can speak from experience, at least from working at Google, that this is very likely to have been an error in the automated review. Facebook's partisan actions tend to lead people to believe that flags like these are personal, but that's almost never the case.

Requesting a review is the most helpful thing because the "AI" isn't really all that smart. It needs to be trained, and requesting reviews are a huge part of that training. So it's the most helpful thing you could do for all of us.

Posts 752
David A Egolf | Forum Activity | Replied: Mon, Feb 18 2019 8:29 PM

Rosie Perera:

I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. . . .

I'm sorry, Rosie, but this exact subject came up in a discussion on a conservative forum I follow.  One person's take was:

   You posted in a group interested in InstantPot and didn't expect to be banned?!?  Cool

Posts 3013
SineNomine | Forum Activity | Replied: Mon, Feb 18 2019 8:55 PM

Rosie Perera:
I get to use it for free, so if any of my hoped-for use of it gets taken away, well, it wasn't anything I'd paid for anyway, so whatever... 

When a social network is free, you are product.

Posts 18644
Rosie Perera | Forum Activity | Replied: Mon, Feb 18 2019 10:09 PM

David A Egolf:

Rosie Perera:

I got banned from a Facebook group (some group for InstantPot users) for nothing I could figure out. . . .

I'm sorry, Rosie, but this exact subject came up in a discussion on a conservative forum I follow.  One person's take was:

   You posted in a group interested in InstantPot and didn't expect to be banned?!?  Cool

Page 1 of 2 (39 items) 1 2 Next > | RSS