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Posts 1911
Nathan Parker | Forum Activity | Posted: Fri, Mar 1 2019 5:49 PM

I've read some of the other posts on here, but I'm still confused and need a simple answer concerning the March Faithlife Coupon Changes.

I'm on Faithlife Essentials (No Resources), formerly Logos Now.

I used to receive a coupon for a free Lexham Press book every month.

Is that gone and replaced with a coupon for 25% off a Lexham Press order instead?

I also now see I can receive up to three free classics. Do I have to choose my three free classics from this list?

https://ebooks.faithlife.com/connect

Or can it be any three from this list?

https://www.logos.com/products/search?Resource+Type=Faithlife+Ebooks+Classics&unlocked=no&start=&sort=pricehi&pageSize=60

Thanks!

Nathan Parker

Posts 3164
Forum MVP
PetahChristian | Forum Activity | Replied: Fri, Mar 1 2019 6:31 PM

Nathan Parker:

I used to receive a coupon for a free Lexham Press book every month.

Is that gone and replaced with a coupon for 25% off a Lexham Press order instead?

Yes. You should have received an email about that change. See Does This Mean We Are Losing Our Free Original Starting March 1, 2019? for the forum discussion.

Nathan Parker:

I also now see I can receive up to three free classics. Do I have to choose my three free classics from this list?

https://ebooks.faithlife.com/connect

You're not limited to the ten shown. That list has a button at the bottom that shows you all your choices.

Nathan Parker:

They're both the same Classics list, just two different websites. You can make your selections from either site.

Posts 213
Jim Erwin | Forum Activity | Replied: Fri, Mar 1 2019 8:27 PM

It also says that you can:

Pick 3 Faithlife ebooks every month

at the following address:

https://connect.faithlife.com/get-started

However, the coupon only works one time. So I don't see how you get to pick 3 Faithlife ebooks every month. If someone can clarify this, it would be helpful.

http://www.patheos.com/blogs/jimerwin/ - a postmodern pastor in a digital world

Posts 777
Lew Worthington | Forum Activity | Replied: Fri, Mar 1 2019 9:17 PM

Jim Erwin:

It also says that you can:

Pick 3 Faithlife ebooks every month

at the following address:

https://connect.faithlife.com/get-started

However, the coupon only works one time. So I don't see how you get to pick 3 Faithlife ebooks every month. If someone can clarify this, it would be helpful.

If I understand your issue, a lot of Faithlife coupons are good to use only once. Therefore, you'll have to buy all 3 ebooks in the same purchase each month.

Posts 213
Jim Erwin | Forum Activity | Replied: Sat, Mar 2 2019 7:23 AM

The problem is that the coupon won't work when you do that. Or at least it didn't work when I tried to do that. That is why I think that is misleading.

http://www.patheos.com/blogs/jimerwin/ - a postmodern pastor in a digital world

Posts 4
Sojourner | Forum Activity | Replied: Sat, Mar 2 2019 7:31 AM

I'd contact customer service. I used my coupon this month by adding three books through logos.com, then I applied the code. I didn't try through the ebooks site, so I don't know if there is an issue with that site. It should work as Lew described.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Mar 2 2019 7:42 AM

Nathan Parker:

Logos.com has 3,183 Classics while Faithlife ebooks Classics has 3,187 => https://ebooks.faithlife.com/search?context=product&sortBy=Bestselling&limit=60&page=1&filters=Faithlife%20Ebooks%20Classics%3Aresourcetype-faithlifeebooksclassics_Resource%20Type 

Dreaming of Classic expansion along with Faithlife eBook filtering for owned resources.

Keep Smiling Smile

Posts 9913
Forum MVP
NB.Mick | Forum Activity | Replied: Sat, Mar 2 2019 8:38 AM

Jim Erwin:
The problem is that the coupon won't work when you do that. Or at least it didn't work when I tried to do that. That is why I think that is misleading.

The coupon works. If you go through https://connect.faithlife.com/get-started and click the "browse Faithlife Ebooks" link to the right, where the three free classics are promised, it will lead you to https://ebooks.faithlife.com/connect with some suggestions. Scrolling down you'll see 

The button leads to https://ebooks.faithlife.com/search?context=product&sortBy=bestselling&limit=15&filters=Faithlife+Ebooks+Classics%3aresourcetype-faithlifeebooksclassics_Resource+Type with the 3000+ ebooks you can choose from. Putting three of them into your cart and applying the code will reduce the price to zero on all of them.

That's what I did. And it worked.

Running Logos 8 latest beta version on Win 10

Posts 3767
Forum MVP
Friedrich | Forum Activity | Replied: Sat, Mar 2 2019 8:53 AM

Jim Erwin:

The problem is that the coupon won't work when you do that. Or at least it didn't work when I tried to do that. That is why I think that is misleading.

oh wow, sorry, wonder how that happened.  It worked for me. i just loaded up three books and all charges were brought to zero before I purchased.

I like Apples.  Especially Honeycrisp.

Posts 1911
Nathan Parker | Forum Activity | Replied: Sat, Mar 2 2019 1:37 PM

Thanks everyone for the info!

Nathan Parker

Posts 213
Jim Erwin | Forum Activity | Replied: Sun, Mar 3 2019 2:39 PM

I tried again. But it didn't work. I guess I am stuck with only the one free book.

http://www.patheos.com/blogs/jimerwin/ - a postmodern pastor in a digital world

Posts 41
Steven New | Forum Activity | Replied: Sun, Mar 3 2019 3:36 PM

I would contact costumer service.  They should issue another coupon or something for the other 2 books.  I mean it is kinda annoying they would expect  you to know that the coupon must be used all at once.

Posts 201
David J. Wilson | Forum Activity | Replied: Sun, Mar 3 2019 6:29 PM

Just a thought: With your coupon for 25% off a Lexham Press order, you might want to consider building an order that includes any of the Lexham Press specials in this month's Publishers Spotlight that may interest you: the coupon gives you an additional 25% off the sale price.
https://www.logos.com/publisher-spotlight 

Posts 19
Adam Thomas | Forum Activity | Replied: Sun, Mar 3 2019 10:55 PM

This is a good idea, and exactly what I have done. But worth noting that the code only works on lexhampress.com, not logos.com - all the deals are still there, but you can't order directly from the page linked above. Not sure of the logic behind this  but it was mentioned when the Connect changes were announced on the forums  

Posts 3647
Francis | Forum Activity | Replied: Mon, Mar 4 2019 2:44 AM

Jim Erwin:

I tried again. But it didn't work. I guess I am stuck with only the one free book.

I suspect that the deal is that you can use the coupon once to get three freebies but not three times to get the same through separate orders. In other words, you may only use the coupon once. 

Posts 17875
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Mar 4 2019 11:25 AM

David J. Wilson:

Just a thought: With your coupon for 25% off a Lexham Press order, you might want to consider building an order that includes any of the Lexham Press specials in this month's Publishers Spotlight that may interest you: the coupon gives you an additional 25% off the sale price.
https://www.logos.com/publisher-spotlight 

Dynamic Pricing with publisher discount shows REFLECT group guide is a bit less in two volume bundle than two larger ones (where the only new resource is REFLECT group guide)

Keep Smiling Smile

Posts 247
Gary Osborne | Forum Activity | Replied: Mon, Mar 4 2019 1:07 PM

Steven New:

I would contact costumer service.  They should issue another coupon or something for the other 2 books.  I mean it is kinda annoying they would expect  you to know that the coupon must be used all at once.

I didn’t realize this and also got burned.  I guess I’m gonna have to settle for only one free book this month as well.

Posts 3164
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PetahChristian | Forum Activity | Replied: Mon, Mar 4 2019 1:34 PM

Gary Osborne:

I didn’t realize this and also got burned.  I guess I’m gonna have to settle for only one free book this month as well.

I expect that Customer Service can resolve that for you. You can call, chat with, or email them.

Posts 51
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Replied: Mon, Mar 4 2019 3:12 PM

Our Team looked into this and your ebooks coupon is now available for 3 separate transactions. If you have already redeemed one ebooks title for this month and after trying again you are unable to redeem yoir next 2 titles, please contact support. 

Thank you,

Connect Team

Posts 309
Andrew Biddinger | Forum Activity | Replied: Mon, Mar 4 2019 3:57 PM

Found a good use for the Connect 25% off coupon! Works on the two books already discounted in this month's extra free book deals.

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