8.4 Beta 2 Crash loading Modified Bible Reading Layout

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This post has 4 Replies | 1 Follower

Posts 225
Kevin | Forum Activity | Posted: Wed, Mar 20 2019 9:55 AM

Hello,

I am getting an intermittent crash whilst launching my layout after initial launch from the home screen card. Exodus 30 today was the reference that was being opened. ESV, LEB and LES are opened bibles. Attached full logs.

Thanks

1537.LogosError.zip

Posts 21847
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Mar 20 2019 10:14 AM

The problem seems to be related to the Atlas tool - and I have seen other reports recently that suggest an underlying issue there.

Do you have the Atlas open in your layout? If so, try removing it and seeing if that stops the software crashing

Posts 225
Kevin | Forum Activity | Replied: Wed, Mar 20 2019 10:52 AM

Yes definitely is the atlas tool, it was probably me you saw reporting it previously, just reporting it as a bug as not sure if it was logged.

Cheers.

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Mar 20 2019 11:08 AM

Kevin:

Hello,

I am getting an intermittent crash whilst launching my layout after initial launch from the home screen card. Exodus 30 today was the reference that was being opened. ESV, LEB and LES are opened bibles. Attached full logs.

Thanks

1537.LogosError.zip

Kevin,

What does your layout include besides your Bibles? How are you opening the Atlas Tool?

Posts 225
Kevin | Forum Activity | Replied: Wed, Mar 20 2019 11:27 AM

Hi there are many panels, the Atlas and Notes are last to load, and when crash happens they are the ones that have not loaded. Fairly often it will load with successfully with no problems.

I attach screen shot of layout, and new logs in case helpful to see logs when loaded successfully.

Thanks

2500.Logos Log Files.zip

Edit - All panels where possible including the Atlas are linked to set A.

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