8.4 (8.4.0.0035) is Now Available

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This post has 63 Replies | 8 Followers

Posts 1915
Nathan Parker | Forum Activity | Replied: Thu, Apr 18 2019 5:00 PM

Mark Barnes:

Nathan Parker:

I heard 8.4 was going to do something with the recent journals that were released, but I didn’t see that in the notes. Did I miss something?

Many (most?) versions of Logos add additional support (usually of new datatypes) to allow them to work with certain newly released resources. For some reason this is never mentioned in the release notes.

Great to know. Since journals have been somewhat of a big deal/complaint, I'm shocked Faithlife didn't break with norm and mention it in this update.

Nathan Parker

Posts 1915
Nathan Parker | Forum Activity | Replied: Thu, Apr 18 2019 5:01 PM

Andrew Batishko (Faithlife):

Mark:
My only comment would be that the default in settings should be to download all resources set to yes, not no.

I'm sorry for the confusion on this. For the moment, this is working as intended. If you had "Automatically Download Updates" turned off, then "Automatically Download New Resources" would default to off. This is because currently the automatic downloading of new resources will ignore your setting for "Automatically Download Updates", which could result in new resources potentially downloading at a time when you are not prepared for a download.

We expect to fix up the auto-download behavior in an upcoming beta release, and at that time we'll change the default value (although this won't affect any users who have already run with 8.4).

If Automatically Download New Resources is set to off, will we still be prompted to download them through the notification bar?

Nathan Parker

Posts 2066
LogosEmployee

Nathan Parker:
If Automatically Download New Resources is set to off, will we still be prompted to download them through the notification bar?

No. If the option is off, then all new resources will be treated as "cloud resources". They will show up in your library, and you can select and download them from your library.

Posts 1915
Nathan Parker | Forum Activity | Replied: Thu, Apr 18 2019 6:01 PM

Andrew Batishko (Faithlife):

Nathan Parker:
If Automatically Download New Resources is set to off, will we still be prompted to download them through the notification bar?

No. If the option is off, then all new resources will be treated as "cloud resources". They will show up in your library, and you can select and download them from your library.

Sounds good. Mine was set to No as well. I've set it to Yes. Two additional questions:

1. With Automatically Install Updates set to No and Automatically Download New Resources set to Yes, will I be prompted to install resources through the notification bar, or will resources download automatically? I do want all new resources to be installed, but I want to be prompted to install them through the notification bar like I had it set before 8.4 (I kept automatic updates set to No since sometimes resources would install during class or during a research project and messup my work).

2. Is there a way to search in the library to see what resources are considered "cloud only"?

Thanks!

Nathan Parker

Posts 2066
LogosEmployee

Nathan Parker:
With Automatically Install Updates set to No and Automatically Download New Resources set to Yes, will I be prompted to install resources through the notification bar, or will resources download automatically?

For now, new resources will automatically download without prompting, but updates to your already downloaded resources will cause a prompt. For the behavior you want, you'll have to wait for a future release (as per my comment above).

Nathan Parker:
Is there a way to search in the library to see what resources are considered "cloud only"?

Use "Not on This Device" option in the "Devices" facet in the Library sidebar.

Posts 1915
Nathan Parker | Forum Activity | Replied: Thu, Apr 18 2019 6:14 PM

Andrew Batishko (Faithlife):

Nathan Parker:
With Automatically Install Updates set to No and Automatically Download New Resources set to Yes, will I be prompted to install resources through the notification bar, or will resources download automatically?

For now, new resources will automatically download without prompting, but updates to your already downloaded resources will cause a prompt. For the behavior you want, you'll have to wait for a future release (as per my comment above).

Nathan Parker:
Is there a way to search in the library to see what resources are considered "cloud only"?

Use "Not on This Device" option in the "Devices" facet in the Library sidebar.

Great to know. Looking forward to the update!

Nathan Parker

Posts 20
David Bailey | Forum Activity | Replied: Thu, Apr 18 2019 6:36 PM

Andrew Batishko (Faithlife):

Mark:

Thanks for the update.  My only comment would be that the default in settings should be to download all resources set to yes, not no.  The reason?  We have always expected resources to automatically download.  Today for the first time, a new resource did not download and I did not know why until I read the release notes.  Not many will read the release notes.  And so the problem begins when one is expecting a large update or purchases a large number of resources at one time.  How does one remember what is purchased in a library of thousands of resources?  I suppose everyone has their system.  I am simply saying that I could not understand why the resource I purchased today would not download. So having the setting set to automatically download with the option of changing the setting to no....I would think that would resolve some frustrations some may have.

For users who upgraded their installation from 8.3 to 8.4, the setting for that installation is supposed to default to automatically download all new resources.

For new installations, you are given the option the first time you run the application, and the default is to download all new resources unless you choose the minimal installation option.

Are you saying that this is not the behavior you are experiencing?

I experience this also very recently.  Made a purchase and no download - notta.  Even opened a support ticket for my purchase.  Mac version.  I haven't used Logos on a Windows computer in a few weeks.

Posts 671
Dale E Heath | Forum Activity | Replied: Sat, Apr 20 2019 10:30 AM

I'm having an update problem. My current level is : Logos Bible Software 8.4.0.0035

My Internet/Download settings before and after the update are all: Yes.

Resources are ready to be added to your library. Update will be added when the application is restarted. I'm not sure if it re-indexed the last time or not.

I continually get the above message no matter how many times I restart and/or reboot. When I enter command update, it seems to run, but I never get the usual message that update has completed. This problem started about 2 days ago, no problems before that. Running the desktop version on Windows 10.

Anyone else having problems with update? I sent an email to CS.

Posts 180
James Hudson | Forum Activity | Replied: Sat, Apr 20 2019 11:27 AM

Dale E Heath:
Resources are ready to be added to your library. Update will be added when the application is restarted. I'm not sure if it re-indexed the last time or not.

I continually get the above message no matter how many times I restart and/or reboot.

Yes, I have noticed this too today  - but only on my Surface Pro (Win 10) keeps saying restart needed to add resources regardless of how many times I reboot (I even waited for preparing library and indexing to complete!). My other identical Logos install on my laptop (also Win 10) installed new resources fine - without a need for a restart!. Both systems running latest version of Logos 8.4.

So, Dale at least you are not alone.

Hope we can sort this out.

Posts 671
Dale E Heath | Forum Activity | Replied: Sat, Apr 20 2019 4:23 PM

Dale E Heath:

I'm having an update problem. My current level is : Logos Bible Software 8.4.0.0035

My Internet/Download settings before and after the update are all: Yes.

Resources are ready to be added to your library. Update will be added when the application is restarted. I'm not sure if it re-indexed the last time or not.

I continually get the above message no matter how many times I restart and/or reboot. When I enter command update, it seems to run, but I never get the usual message that update has completed. This problem started about 2 days ago, no problems before that. Running the desktop version on Windows 10.

Anyone else having problems with update? I sent an email to CS.

CS was no help, they wanted me to reinstall.

Posts 4621
Forum MVP
Mike Binks | Forum Activity | Replied: Sun, Apr 21 2019 1:19 AM

Dale E Heath:
CS was no help, they wanted me to reinstall.

Reinstall - a confusing concept with Logos!

As I understand it just finding a download link on the web site and installing the program overwrites the engine and will give you a clean basis to work from. This process only takes a few minutes and should unblock any failed previous attempt to upgrade the engine.

If, on the other hand they want you to delete all your library and indexes then one might well ask why the incremental approach of 'Rebuild XXX' would not be less time consuming?

Posts 420
Paul | Forum Activity | Replied: Sun, Apr 21 2019 6:26 AM

Dale E Heath:

I'm having an update problem. My current level is : Logos Bible Software 8.4.0.0035

My Internet/Download settings before and after the update are all: Yes.

Resources are ready to be added to your library. Update will be added when the application is restarted. I'm not sure if it re-indexed the last time or not.

I continually get the above message no matter how many times I restart and/or reboot. When I enter command update, it seems to run, but I never get the usual message that update has completed. This problem started about 2 days ago, no problems before that. Running the desktop version on Windows 10.

Anyone else having problems with update? I sent an email to CS.

I believe I may have a similar problem.

I receive the message “Resources are ready to be added to your library. Update will be added when the application is restarted.” I’ve restarted the Logos program multiple times with the message returning each time.  Additionally, I have shut the computer down then later started the program to find that the message has again returned.

The computer on which the problem arises is an ASUS EP121 tablet-computer with Windows 10 Pro version 1809. Essentially, it is used as a desktop machine and runs Logos version 8.4.0.0035.

My Logos Program settings are set to YES for both “automatically download new resources” and “automatically download updates”.

[By contrast, I have no problem with another desktop computer with the same operating system and same version of logos 8.4 running.  On that computer all resources have downloaded and the program is working normally.]

Please note -

One indicator of where the problem may lie is in relation to one book which it is continually attempting to download, but is not finishing the download. These is shown when I highlight the resource in the library, then open its information pane and see the word “downloading” with a rotating circle.  So it seems to be attempting to download, but is not completing despite the fact that my internet connection is fully functioning.

The problematic resource is:

Coppel, Glen M., “Getting to Know Jesus: Harmony of the Gospels”, New Hope Gospel Ministries, 2006.  

Resource Support Information:

LLS:HARMONYGOSPELS

2016-06-15T20:50:32Z

HARMONYGOSPELS.logos4

Any suggestions as to how this might be fixed would be appreciated.  Keep well Paul

Posts 2062
Forum MVP
Randy W. Sims | Forum Activity | Replied: Sun, Apr 21 2019 6:40 AM

Paul:
I receive the message “Resources are ready to be added to your library. Update will be added when the application is restarted.

This is a definite trend that, hopefully, Faithlife is investigating. See also, https://community.logos.com/forums/t/178652.aspx

Logs would be helpful, but close Logos, delete all the contents of the following folder, and restart Logos:

.\Logos\Data\<Unique ID>\ResourceManager\Downloaded

Posts 420
Paul | Forum Activity | Replied: Sun, Apr 21 2019 6:59 AM

Randy W. Sims:

Paul:
I receive the message “Resources are ready to be added to your library. Update will be added when the application is restarted.

This is a definite trend that, hopefully, Faithlife is investigating. See also, https://community.logos.com/forums/t/178652.aspx

Logs would be helpful, but close Logos, delete all the contents of the following folder, and restart Logos:

.\Logos\Data\<Unique ID>\ResourceManager\Downloaded

Thanks Randy - that really seems to have done the trick as its all working normally now! Thanks for your suggestion - and have a good Easter! Keep well Paul  

Posts 671
Dale E Heath | Forum Activity | Replied: Sun, Apr 21 2019 7:50 AM

Randy W. Sims:

Paul:
I receive the message “Resources are ready to be added to your library. Update will be added when the application is restarted.

This is a definite trend that, hopefully, Faithlife is investigating. See also, https://community.logos.com/forums/t/178652.aspx

Logs would be helpful, but close Logos, delete all the contents of the following folder, and restart Logos:

.\Logos\Data\<Unique ID>\ResourceManager\Downloaded

That fixed it and Update Now is working correctly. Thanks

Posts 180
James Hudson | Forum Activity | Replied: Tue, Apr 23 2019 1:05 PM

Dale E Heath:

Randy W. Sims:

Paul:
I receive the message “Resources are ready to be added to your library. Update will be added when the application is restarted.

This is a definite trend that, hopefully, Faithlife is investigating. See also, https://community.logos.com/forums/t/178652.aspx

Logs would be helpful, but close Logos, delete all the contents of the following folder, and restart Logos:

.\Logos\Data\<Unique ID>\ResourceManager\Downloaded

That fixed it and Update Now is working correctly. Thanks

Yes, me too, all working well now too. Thanks.

Posts 129
George T. | Forum Activity | Replied: Wed, May 1 2019 7:53 AM

I simply quit using the Go Box for anything associated with study, and either open a new window or tab and open (drag) the Topic Study, etc., to the proper place. That way I do not lose what I have open to study, as when I used the Go Box. It closed the layout without saving it. My open Bible, commentaries, Lexicons... all stay at the proper place, and I don't have to start over again.

Is this the plan or a bug? I know that the people behind Logos do not like the way I study, because they keep making it less user friendly or at least for me. I do most of my searches in other Bible programs, use Word for my Text editor, Sermon and Lessons preparation, Google for quick searches, I do copy the word puzzle for handouts, but copy them into Word. Now we have the Go Box, I guess I am suppose to start my sermon or lesson from the Go Box, ignore my layouts, and search for the other books I use, and waste time? I hope that it is a BUG!

GeorgeT

Posts 24835
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, May 1 2019 3:55 PM

George T.:
Now we have the Go Box, I guess I am suppose to start my sermon or lesson from the Go Box, ignore my layouts, and search for the other books I use, and waste time?

The GO/Command Box is not intended to dictate one's study method. If you are content with your layouts (as I am) then continue to use them. When I do a study, I usually create a Collection related to the subject e.g. Parables of Jesus, and then open resources as needed into my main Study layout. I may save a layout related to a specific study for future use. This way, I keep my search for books focussed and reproducible (in a dynamic Collection and/or as tabs in a saved layout).

If you use a Study layout from the GO box, you can save changes:

  • by going to Layouts > Home Page Layouts, right click the layout and select "Replace with current layout";
    • there are obvious limitations, but it may suit casual study
  • by going to Layouts menu and use "Save as named layout" to create a 'regular' layout
    • The Quickstart and Home Page Layouts can simply be used as templates for your layouts.

Dave
===

Windows & Android

Posts 82
Chris Lane | Forum Activity | Replied: Mon, May 13 2019 7:37 AM

Thanks for the update! Could someone explain what a "note indicator tool tip" (as in, "Added the Notebook title to note indicator tool tips") is? TIA.

Posts 27542
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, May 13 2019 10:06 AM

Chris Lane:

Thanks for the update! Could someone explain what a "note indicator tool tip" (as in, "Added the Notebook title to note indicator tool tips") is? TIA.

A "note indicator" is a flag you add to a resource to remind you that you have a note attached to a selection. I assume a "note indicator tool tip" is what pops up when you hover over a note indicator. 

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