Broken "REBUILD INDEX". How to fix??

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mike | Forum Activity | Posted: Thu, Apr 18 2019 4:42 PM

I did "rebuild index" last night and I think during the process someone closed my laptop before it was able to complete it. Now the software would not open. It would open the software for 3 seconds, but no cards would load, then it would shut itself down.

Any idea how to fix it?

Posts 2041
Forum MVP
Randy W. Sims | Forum Activity | Replied: Thu, Apr 18 2019 5:22 PM

Will it launch a blank layout, holding CTRL while starting? Can you gather and post logs? Had you already updated to Logos 8.4?

https://support.logos.com/hc/en-us/articles/360008571551-Report-a-Problem-Windows 

Posts 27138
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Apr 18 2019 6:30 PM

If Randy’s suggestions don’t work, enable and post logs. See my signature line

OSX & iOS | Logs |  Install

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