Unsolicited emails from Faithlife Ebooks

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Posts 617
Stephen Steele | Forum Activity | Posted: Wed, May 22 2019 9:21 AM

For the last number of weeks I've been receiving a 'This week's featured deals' email from Faithlife ebooks.

I have never signed up to receive them and when I click the 'manage preferences or unsubscribe' link at the bottom of each email, it takes me to an email preferences page in which the only box that is checked is 'Faithlife connect'. 

'Faithlife ebooks' is NOT checked.

How can I stop receiving these?!

Posts 4645
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, May 22 2019 9:33 AM

Stephen Steele:
How can I stop receiving these?!

Phone customer services and speak to the organ grinder.

Posts 314
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Joe McCune (Faithlife) | Forum Activity | Replied: Wed, May 22 2019 10:51 AM

Stephen Steele:

For the last number of weeks I've been receiving a 'This week's featured deals' email from Faithlife ebooks.

I have never signed up to receive them and when I click the 'manage preferences or unsubscribe' link at the bottom of each email, it takes me to an email preferences page in which the only box that is checked is 'Faithlife connect'. 

'Faithlife ebooks' is NOT checked.

How can I stop receiving these?!

Please accept our apologies, Stephen, these were sent to you by mistake. 

We have corrected this. 

Thank you for bringing this to our attention.

Posts 617
Stephen Steele | Forum Activity | Replied: Wed, May 22 2019 12:42 PM

Thank you 

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