Print/Export crashes Logos 8

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Shane Kim | Forum Activity | Posted: Wed, May 29 2019 12:05 PM

Good day.

I'm using the latest MacOS Mojave and the latest Logos 8.

Sometime ago, my Logos 8 crashes when I click on print/export. 

It crashes on any book..

I tried to uninstall and re-install. But it still gives me same problem.

4466.logos_crash.docx

Posts 1520
Forum MVP
Levi Durfey | Forum Activity | Replied: Wed, May 29 2019 12:30 PM

Hi Shane, welcome to the forums. I am sorry that you're having troubles.

In order for Faithlife techs to help, you are going to need to provide more detailed and Logos-specific logs. The link below in my signature will tell you how to do that. You'll end up with a zip file that you can attach to a post to this thread with using the paperclip icon.

I noticed that you are running macOS 10.14.4. Are you aware that there is a 10.14.5 update? It's a long shot, I know, but you might upgrade to 10.14.5 and see what that does. Once in awhile, there is a Logos issue that a macOS update fixes.

Posts 2
Shane Kim | Forum Activity | Replied: Wed, May 29 2019 9:00 PM

Hi Levi.

Thank you for your kind advice.

Upgrading the MacOS to 10.14.5 solved the issue.

I'm happy now. Have a good day!

Posts 1520
Forum MVP
Levi Durfey | Forum Activity | Replied: Thu, May 30 2019 4:43 AM

Shane Kim:

Hi Levi.

Thank you for your kind advice.

Upgrading the MacOS to 10.14.5 solved the issue.

I'm happy now. Have a good day!

Awesome! Glad that worked for you.

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