Page 3 of 5 (96 items) < Previous 1 2 3 4 5 Next >
This post has 95 Replies | 14 Followers

Posts 13
LogosEmployee
Johnny Cisneros | Forum Activity | Replied: Tue, Jun 22 2010 9:41 AM

Hi

Wolf Corduan:

There are really two letters missing. "Psi" was skipped. For the letter "ypsilon" the symbol is in the right place, but the pronunciation is for "psi".

Wolf.

Wolf,

We're in process of issuing a correction.

Thanks!

Johnny

Posts 291
Kaye Anderson | Forum Activity | Replied: Tue, Jun 22 2010 5:13 PM

Johnny,

I got my disks today, tossed in the Greek right after work and am GLUED to the content!  I'm learning more about the tools, which I had hoped, and so much more about strategies that might be helpful in taking my study to a new level.  I've also planned to change around my library priorities after seeing how you have pointed out strong points of various dictionaries, etc.  Thanks for your work on this project and I look forward to watching it grow from here.  As someone who never put weight on the value of learning the biblical languages earlier in life and is compelled to delve deeper now, these are just what I need.

Kaye

"But you, be sober in all things, endure hardship, do the work of an evangelist, fulfill your ministry."  2 Timothy 4:5 (NASB)

Posts 2
Gary Nelson | Forum Activity | Replied: Wed, Jun 23 2010 1:57 PM

Got mine today ... just started on the first disc ... and just notified Logos that in the Greek Alphbet session they forgot the letter "delta".

Gary

Posts 18668
Rosie Perera | Forum Activity | Replied: Wed, Jun 23 2010 2:22 PM

Gary Nelson:

Got mine today ... just started on the first disc ... and just notified Logos that in the Greek Alphbet session they forgot the letter "delta".

Gary

Gary, they will be issuing an updated video for that alphabet lesson as well as the Hebrew alphabet lesson very soon. Typos were found in the proofing and edits made, but somehow there was a "rendering error" whatever that means, and those fixes didn't get into the final released DVD. They realized this a day before shipping but decided to go ahead with the shipping rather than scrap all the DVDs that had already been duplicated, and they're taking care of it by making the fixed versions available for download. Watch the forums for an announcement about that -- should be available soon.

Posts 21
Jose L. Chaparro | Forum Activity | Replied: Fri, Jul 16 2010 1:59 PM
There were mail problems and it took almost 4 weeks to get mine, although Logos shipments usually take no more than about 3 days. So far it looks great, but I have found some errors, which Logos is working on. I am a fairly new Greek student and have learned some basics over the last couple of years. I know this is not intended to make me a Greek scholar, but I have looked forward to really using Logos to greater potential via digging into the original languages. I am really looking forward to going through this program!
Posts 18668
Rosie Perera | Forum Activity | Replied: Sun, Jul 25 2010 3:00 PM

They've posted the corrected alphabet videos. See this thread for info on how to get them: http://community.logos.com/forums/p/20116/151446.aspx

Posts 99
Paul | Forum Activity | Replied: Thu, Aug 12 2010 1:55 PM

Hello,

Will updated dvd's be sent out to those who purchased the series?

Thank you,

Paul

 

 

Paul

Posts 5337
Kevin Becker | Forum Activity | Replied: Thu, Aug 12 2010 2:05 PM

PaulRose:
Will updated dvd's be sent out to those who purchased the series?

They will be made available at no cost. You might have to opt-in to a disc delivery, I don't think it's been set up yet. See: http://community.logos.com/forums/t/19285.aspx

Posts 99
Paul | Forum Activity | Replied: Mon, Aug 23 2010 7:58 PM

Hello,

Now that it is almost the end of August, has anyone heard anything lately regarding the DVD replacements?

Thank you,

Paul

Paul

Posts 45
Jason York | Forum Activity | Replied: Mon, Aug 30 2010 8:53 AM

I was wondering the same thing, I haven't even started watching the videos because from the first video I saw so many glitches that I seemed too hard to follow along without getting distracted by the editing issues.

Now that August is over with no news, I would love an accurate update as to where they are at and when we can expect a more finalized and useable product. 

Jason

Posts 316
Luuk Dondorp | Forum Activity | Replied: Mon, Aug 30 2010 9:24 AM

Jason York:

I was wondering the same thing, I haven't even started watching the videos because from the first video I saw so many glitches that I seemed too hard to follow along without getting distracted by the editing issues.

Now that August is over with no news, I would love an accurate update as to where they are at and when we can expect a more finalized and useable product. 

Jason

They are already available for download, see this link: http://community.logos.com/forums/t/21446.aspx 

 

Luuk

 

Posts 45
Jason York | Forum Activity | Replied: Mon, Aug 30 2010 9:37 AM

those two updates are not what I was referring to, there are far more glitches in editing than two videos. Bob Pritchett gave a post saying that in August completely updated videos with fixed editing would be available and would be shipped to customers for free. Those two video updates were only because they gave wrong information regarding the alphabets for greek and hebrew, but that wasn't geared to fix all of the other timing and visual glitches. 

you can see that post here: http://community.logos.com/forums/t/19285.aspx

 

Jason

Posts 99
Paul | Forum Activity | Replied: Mon, Aug 30 2010 9:46 AM

I humbly agree with Jason, as we purchased the video series with the expectations that the product (the DVD's) were of LOGO's quality that we have come to know and have confidence in.  I still have faith in LOGO's that they will come through in their agreement to replace those DVD's with the replacement.

Logo's; I respectfully ask that you communicate to those who are expecting the replacements, as to your timeline as to there arrival.

Thank you!

Paul

Paul

Posts 316
Luuk Dondorp | Forum Activity | Replied: Mon, Aug 30 2010 12:42 PM

I am sorry, Jason. You are right, I missed that. I have seen that post from Bob, but I forgot about it. Now I remember his promise. But at the end of this ( http://community.logos.com/forums/t/20187.aspx ) post - announcing the alphabet updates - there is a line telling us that they are working on it!

Luuk

 

Posts 99
Paul | Forum Activity | Replied: Sat, Sep 4 2010 12:36 PM

Hello Logo's,

I want to be very sensitive to this situation as well as respectful, so please understand I am smiling as I write this......Smile

I have wriiten to Logo's customer service twice and have written on this forum a couple of times, asking when the replacement DVD's will be available (to this date, I have not been responded to). I like Jason, a couple of comments above, have not started this study until the new discs arrive. This is due to my desire for a consistent and uninterupted study.

Please respond to me, even if you have to tell me that the replacements disks are delayed.  At least I know you are listening to me.

Sincerely and Humbly,

Paul Rose 

Paul

Posts 26458
Forum MVP
MJ. Smith | Forum Activity | Replied: Sat, Sep 4 2010 4:44 PM

Paul Rose:
I have wriiten to Logo's customer service twice and have written on this forum a couple of times, asking when the replacement DVD's will be available

To me this request seems a bit unreasonable. Because of the initial problems I would not be surprised if Logos were to go with a different duplicating company or at least write a new contract enforcing better quality control. We also do not know if the problems in the master require reediting or reshooting. These provide enough unknowns and negotiations that Logos would be foolish to commit to a date until they know all parties can deliver by that date. To some extent the current 'fiasco' is the result of trying to meet a date even after they had found problems. I don't want to see a repeat. Smile

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 3163
Dominick Sela | Forum Activity | Replied: Sun, Sep 5 2010 1:34 PM

MJ. Smith:
To me this request seems a bit unreasonable.

Unreasonable for a customer to ask when corrections to a product shipped with errors would be available? Come on now...

Is it ever "unreasonable" to ask? If your conjecture is in fact what is happening, why can't Logos state why they can't give a date, or promise some updates periodically on how it is going etc.? To grant them the right to silence given they have already shipped something they have admitted is below standard, is wearing the Logos-colored glasses a little too tightly.  We are just asking for an update!

Posts 26458
Forum MVP
MJ. Smith | Forum Activity | Replied: Sun, Sep 5 2010 2:37 PM

Dominick Sela:
Unreasonable for a customer to ask when corrections to a product shipped with errors would be available? Come on now...

I wasn't responding to the question per se but to the implied frequency with which it had been asked - given the number of people who are asking. To me, the no answer implies that there is nothing new to report since the last time Logos answered.  I would expect Logos to give a status update every couple of months. But I am constantly surprised by many posts on many topics the degree to which users of Logos 'demand' business information that one would never ask of other corporations. Mind you asking about corrections to a faulty product is appropriate for any corporation.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 99
Paul | Forum Activity | Replied: Sun, Sep 19 2010 7:22 PM

Hello Logos,

Any news on the replacement DVD's?

Thank you,

Paul

Paul

Posts 18668
Rosie Perera | Forum Activity | Replied: Sun, Sep 19 2010 11:41 PM

Paul Rose:

Hello Logos,

Any news on the replacement DVD's?

Thank you,

Paul

Hi, Paul. Others have been asking the same on other threads and nobody from Logos seems to have seen the questions. I don't think they peruse old threads. Could you do us a favor? Email Logos Customer Service and ask (customerservice@logos.com) and post back here what you hear from them? Thanks!

The latest info I have is quite old and it was that they were going to redo the editing on all the lessons instead of rushing out a quick fix for the alphabet lessons only (the fixes to those were posted as downloadable files), so it could take them some time. But I have no idea how long these things take to do.

Page 3 of 5 (96 items) < Previous 1 2 3 4 5 Next > | RSS