Adding a note took 143 secs

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Posts 175
Paul Chatfield | Forum Activity | Posted: Sat, Jun 22 2019 2:38 AM

This is just a plea for speeding up notes.  Adding notes does not normally take me 143 seconds as it did this last time but one in five times, it does take more than 10 secs.  This seems really quite long even if I had an ancient computer, with 50 programs open (neither of which is true). This causes problems in two ways:

1) when I come to copying notes from Logos to a Word file for sermon notes, it takes much longer than it used to under Notes in Logos 7

2) it makes me wonder whether I should just abandon Logos notes for another system which won't have such load times

Logos 8 notes is notably slower than Logos 7 notes and I've found them less satisfactory for my personal use given they're no longer quickly ordered by Bible reference (when you open notes you have to click 3-4 items to get it ordered by Bible reference - and it forgets you like that so you have to do it again each time you open them). 

So this is just a plea for Faithlife to keep speed high on the priority list.  Thank you!

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Dave Hooton | Forum Activity | Replied: Sat, Jun 22 2019 10:25 AM

This is not a common experience. It would help to know how many Notes you have (the "results" at top left when there is no filtering). How are you adding notes? Does it occur when adding highlights? Do you have one or many notebooks?

And what are the details of your computer? Does it have an SSD? Memory?

Dave
===

Windows & Android

Posts 175
Paul Chatfield | Forum Activity | Replied: Sat, Jun 22 2019 11:20 AM

Notes, I have 7000.  Highlights, 10k and growing as I've started colouring in a Bible in multi-colours which will keep that rising.  If that's likely to slow Logos 8 down dramatically, that's good to be aware of.  However, this problem wasn't there in Logos 7 so it seems it's particular to Logos 8...

Computer specs:

240Gb SSD HD (used 70% of it)

Processor i5-4210M

16Gb RAM

Thanks for asking.  I had assumed it was a common experience tbh that Logos 8 was less efficient with notes and figured Logos 9 might iron out its crinkles.  

Posts 1822
David Thomas | Forum Activity | Replied: Sat, Jun 22 2019 11:25 AM

Paul Chatfield:
just a plea for Faithlife to keep speed high on the priority list.

I've also noticed increased lag the last 2 weeks when updating NOTES. I'm using a workflow that creates a note, then when I try to change the note icon it seems to lag significantly. I'm wondering if this has something to do with syncing notes to the cloud since our internet connection has had increased issues in the same time frame.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 769
Jack Hairston | Forum Activity | Replied: Sat, Jun 22 2019 1:31 PM

Hi, Paul:

When I switched from Logos 7 to Logos 8, all functions went into Molasses Mode, January-style, because everything was turned on by default to help me notice the new changes. It took about a month to decide what to turn off, so that Logos no longer tried to juggle all possible balls at once. The less it does, the faster it goes. (Tip: Make one change, then work for awhile, so you don't forget which change made the difference. --Voice of Experience)

Posts 2810
Doc B | Forum Activity | Replied: Sat, Jun 22 2019 6:13 PM

Jack Hairston:
Molasses Mode, January-style

My thanks to the various MVPs. Without them Logos would have died early. They were the only real help available.

Faithlife Corp. owes the MVPs free resources for life.

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Dave Hooton | Forum Activity | Replied: Sat, Jun 22 2019 6:59 PM

Paul Chatfield:
Notes, I have 7000.  Highlights, 10k and growing a

I don't have an understanding of the capability of the Notes system with more than 8000 Notes and Highlights, so let's look at hardware.

Paul Chatfield:

Computer specs:

240Gb SSD HD (used 70% of it)

Processor i5-4210M

As the processor is 5 years old, I'm assuming the SSD is also that old. 70% is reasonable, whilst 80% should be the maximum. SSD's slow significantly after about 60%, so run a health report on the SSD. If it doesn't have a Toolbox for this, get rid of temporary files and unused OS files, and Optimize the drive via your OS.

Dave
===

Windows & Android

Posts 175
Paul Chatfield | Forum Activity | Replied: Sat, Jun 22 2019 11:51 PM

Thank you for your helpful comments Dave.  I bought my computer just under 3 years ago and SSD health is high - 95% according to the check I did.  However, my notes+highlights come to 18k so that could be the issue.  I'll work on optimising my OS in the meantime.

Thanks to the other person for the comment of connecting to the internet.  I hadn't thought of that and it could be as occasionally my Web App is slow as well and that would figure if it was an internet issue. 

On the offline version, if there were an option in Logos to only sync after 30 mins or so, I would definitely click that. Might that help resolve the issue for other people as well perhaps? 

Thanks for all your suggestions guys!

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Mark Barnes | Forum Activity | Replied: Sun, Jun 23 2019 2:03 AM

Visual filters can be a major factor in slowdowns. To help diagnose whether this is a problem in your case, add a note with all other panels closed and see how long that takes, or add a highlight from a very basic resource with no visual filters (perhaps an eBook/Vyrso book).

Posts 2562
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Philana R. Crouch | Forum Activity | Replied: Mon, Jun 24 2019 8:04 AM

Paul Chatfield:

This is just a plea for speeding up notes.  Adding notes does not normally take me 143 seconds as it did this last time but one in five times, it does take more than 10 secs.  This seems really quite long even if I had an ancient computer, with 50 programs open (neither of which is true). This causes problems in two ways:

1) when I come to copying notes from Logos to a Word file for sermon notes, it takes much longer than it used to under Notes in Logos 7

2) it makes me wonder whether I should just abandon Logos notes for another system which won't have such load times

Logos 8 notes is notably slower than Logos 7 notes and I've found them less satisfactory for my personal use given they're no longer quickly ordered by Bible reference (when you open notes you have to click 3-4 items to get it ordered by Bible reference - and it forgets you like that so you have to do it again each time you open them). 

So this is just a plea for Faithlife to keep speed high on the priority list.  Thank you!

Hi Paul,

I'm sorry you are experiencing performance issues with the Notes Tool. It would be very helpful for us if when you see this occur if you could gather logs (there is a link in the signature of my post with instructions). Your logs will help us determine what is going on when you are trying to create a note. Just remember that you'll need to gather the logs from the current session before you relaunch that app. Once you relaunch the app it will overwrite the previous logs.

Thanks,

Philana

Posts 175
Paul Chatfield | Forum Activity | Replied: Mon, Jun 24 2019 9:14 AM

Thanks Mark - yes I have 1 visual filter that I use and it does slow things down so I will turn that off.  

And thanks Philana for the advice on how to record a log, I'll consider doing that.

At the moment, I'm working on some general Windows hacks that are helping (removing transparency from windows and other fancy stuff, editing Virtual Memory, both of which have been helping).  I'll keep an eye on it and when i think it's worse, get that through.  

Thank you very much all who've contributed.  I really wasn't expecting so many helpful replies and insights :)

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Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Jun 24 2019 6:12 PM

Paul Chatfield:
Thanks Mark - yes I have 1 visual filter that I use and it does slow things down so I will turn that off.  

To be effective, you have to delete a VF or restrict its application  e.g. from All Bibles to 1 bible.

Dave
===

Windows & Android

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