Microsoft update now Logos will not load up

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This post has 55 Replies | 1 Follower

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Chuck P. | Forum Activity | Posted: Thu, Jun 10 2010 2:34 PM

I had a 17 item Microsoft update to my Windows XP and now Logos will not load up.  This is the error message I am getting...

 

Tried to upload 3 items....looks like can only upload 1 now.....used to be easier....

 

Chuck

Laptop: Lenovo P580 - 15.6" IdeaPad Laptop
 - 6GB Memory - 750GB Hard Drive - Windows 7
 Iphone5s            Logos 7, Bronze

Posts 350
Chuck P. | Forum Activity | Replied: Thu, Jun 10 2010 2:38 PM

6685.Logos4.log     Here is my 1st log file.....

 

2477.Logos4Crash.txt

Now I remember how to upload....

 

 

Chuck

Laptop: Lenovo P580 - 15.6" IdeaPad Laptop
 - 6GB Memory - 750GB Hard Drive - Windows 7
 Iphone5s            Logos 7, Bronze

Posts 350
Chuck P. | Forum Activity | Replied: Thu, Jun 10 2010 2:40 PM

BTW, I did a system restore and everything ran fine.....I reupdated the 17 updates and same problem again....Has MS changed something which hurts Logos?

Chuck

Laptop: Lenovo P580 - 15.6" IdeaPad Laptop
 - 6GB Memory - 750GB Hard Drive - Windows 7
 Iphone5s            Logos 7, Bronze

Posts 9101
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Mark Smith | Forum Activity | Replied: Thu, Jun 10 2010 2:49 PM

Chuck,

I'm only guessing but it seems that there was an update to the Windows .NET in the latest update which has caused trouble for at least on other person who is using XP.

Check this thread: http://community.logos.com/forums/t/18201.aspx

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 18754
Rosie Perera | Forum Activity | Replied: Thu, Jun 10 2010 2:54 PM

I am holding off on accepting any updates from Windows until we know why this breaks Logos and until there's a fix for it. Do we know that it's for sure limited only to XP? (I'm running Vista.)

Posts 350
Chuck P. | Forum Activity | Replied: Thu, Jun 10 2010 2:54 PM

Thanks....yes, their was an .net security update.....

Chuck

Laptop: Lenovo P580 - 15.6" IdeaPad Laptop
 - 6GB Memory - 750GB Hard Drive - Windows 7
 Iphone5s            Logos 7, Bronze

Posts 350
Chuck P. | Forum Activity | Replied: Thu, Jun 10 2010 2:57 PM

I am running Windows XP and I just tried bring Logos up offline and it comes up just fine....

Chuck

Laptop: Lenovo P580 - 15.6" IdeaPad Laptop
 - 6GB Memory - 750GB Hard Drive - Windows 7
 Iphone5s            Logos 7, Bronze

Posts 109
Larry Heflin | Forum Activity | Replied: Thu, Jun 10 2010 3:28 PM

I installed Windows updates in both XP and Vista yesterday and Logos loads without any problems.

Posts 24
John | Forum Activity | Replied: Thu, Jun 10 2010 3:38 PM

There were no such issues with Windows 7.  Everything seems to be working fine.

Posts 692
Otto S. Carroll | Forum Activity | Replied: Thu, Jun 10 2010 3:40 PM

John Zerbel:

There were no such issues with Windows 7.  Everything seems to be working fine.

same here

__________

15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)

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Dave Hooton | Forum Activity | Replied: Thu, Jun 10 2010 5:01 PM

John Zerbel:

There were no such issues with Windows 7.  Everything seems to be working fine.

Ditto for windows 7.  But I'm refusing the .NET updates for XP until things settle down!

Dave
===

Windows 10 & Android 8

Posts 9101
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Mark Smith | Forum Activity | Replied: Thu, Jun 10 2010 6:04 PM

Chuck P.:
I am running Windows XP and I just tried bring Logos up offline and it comes up just fine....

Interesting that it works offline but not online.

The work-around would seem to be to do the system restore again then custom install the Microsoft updates omitting the .NET one.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 3163
Dominick Sela | Forum Activity | Replied: Thu, Jun 10 2010 6:25 PM

I just did the Microsoft update on laptop (Windows 7 x64) and desktop (Windows Server 2008 R2 x64) and Logos runs fine on both.

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Forum MVP
Jacob Hantla | Forum Activity | Replied: Thu, Jun 10 2010 6:59 PM

I'm running Windows Vista 64 bit. Loads fine after downloading & installing Microsoft's recent update.

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 1367
JimTowler | Forum Activity | Replied: Fri, Jun 11 2010 5:24 AM

Rosie Perera:
Do we know that it's for sure limited only to XP? (I'm running Vista.)

I'm running Logos4.0d Beta 3 now, and took the 17ish Microsoft updates without issue. My PC is Vista32 Pro.

Looking again in my Windows Updates Log, one of them was an update to .NET per http://www.microsoft.com/technet/security/bulletin/ms10-041.mspx

Windows XP is covered within that. So yes, its possible that it might have some impact with Logos4, but if so, I would have expected a few 10's to 100's or more reports from XP users here, or elsewhere. Logos would have been hearing about it for sure if it impacted most or all XP users.

Posts 350
Chuck P. | Forum Activity | Replied: Fri, Jun 11 2010 7:36 AM

"The work-around would seem to be to do the system restore again then custom install the Microsoft updates omitting the .NET one."

 

That is what I did and everything is working fine.  Logos wasn't the only thing affected.  I use TDAmeritrade to watch my retirement investments and the steamer didn't work either with the .net updates.  Now working again....

Chuck

Laptop: Lenovo P580 - 15.6" IdeaPad Laptop
 - 6GB Memory - 750GB Hard Drive - Windows 7
 Iphone5s            Logos 7, Bronze

Posts 2
Nate Claiborne | Forum Activity | Replied: Fri, Jun 11 2010 7:38 AM

I ran into the same problem with XP and the Windows update, but I did a system restore and it did not fix the problem.

I tried uninstalling and then re-installing the latest version of Logos 4, but that didn't work either.

I could get it to open offline, but that does me no good since I just reinstalled the program and now can't access my resources.

I'm going to try restoring again to undo my uninstall of Logos 4, any other suggestions? It seems very much that the program is failing on sign in.

Posts 178
Sir Maru | Forum Activity | Replied: Fri, Jun 11 2010 8:40 AM

I use Windows XP SP3 and have had no problems with Logos 4 after its latest upgrade.  However, Zone Alarm Security Systems did have a recent upgrade which destabilized many programs including Logos.  I downgraded ZASS to the prior verion and now everything works fine.

Version 9.1.507 caused the problem and downgrading to 9.1.008 fixed it.  They are now up to 9.1.603 but I'll wait awhile now to upgrade that product.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Jun 11 2010 6:11 PM

Nathaniel Claiborne:
I'm going to try restoring again to undo my uninstall of Logos 4, any other suggestions? It seems very much that the program is failing on sign in.

Make sure logging is enabled Diagnostic Logging. If necessary upload them as per Uploading Logs.

If you want to avoid downloading then try Method 3 at Quick Installation onto multiple computers

Dave
===

Windows 10 & Android 8

Posts 62
Lester Busald | Forum Activity | Replied: Fri, Jun 11 2010 9:40 PM

I am running windows vista and updated 18 files last night, and Logos started up just fine today.

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