Bug: Courses tool unresponsive after clicking triangle menu; screen not refreshing [L8.7(SR2) macOS]

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Tom Vidal | Forum Activity | Posted: Wed, Aug 21 2019 9:26 PM

Before I describe the issue I'm observing, I want to let you know that I have the Catalina beta installed on my machine.  So, perhaps, if someone with Mojave or an earlier version of macOS is also experiencing this issue they can confirm.  Otherwise, this may just be a problem associated with the beta OS.  Disclaimer aside, here is the issue.

I am experiencing two main problems that I've been able to observe.  First, the the small triangle menu button on the right side of a courses card (for started courses) does not do anything.  It's clear that it's trying to do something because the entire Courses window goes unresponsive after clicking it.

Second, the courses window will go blank (white) sometimes, but I am not sure what is the trigger cause or how frequently it occurs.  Once it goes blank, I can refresh it only by closing the tab and opening it again.

I'll supplement this if I have any more useful observations about this issue.

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Jack Caviness | Forum Activity | Replied: Thu, Aug 22 2019 5:48 AM

Tom Vidal:
Second, the courses window will go blank (white) sometimes, but I am not sure what is the trigger cause or how frequently it occurs.  Once it goes blank, I can refresh it only by closing the tab and opening it again.

Logos 8.7 Mac OS 10.14.6

I have had the Courses tool open with a blank window when loading a layout. Closing and reopening the tool seems to fix the problem. Since you seem to have observed the same problem, I will document it to the forum next time I see this. Guess I should note that this is an infrequent occurrence.

Not where what you mean by the first problem. Could you supply a screenshot?

Posts 32
Tom Vidal | Forum Activity | Replied: Thu, Aug 22 2019 10:38 AM

Clicking that triangle renders the tab unresponsive.

I did discover that I can get the screen blanking issue to trigger when I maximize Logos.  I believe that issue existed for a while under L7, but was then resolved.

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