BUG: 8.8 Beta 1 Course Videos

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Posts 10518
Forum MVP
Jack Caviness | Forum Activity | Posted: Wed, Aug 28 2019 12:29 PM

8.8 Beta 1 Mac OS 10.14.6

After updating to 8.8 Beta 1, none of the course videos will play, either in the Courses tool or individual video resources.

Took a sample log while repeatedly clicking the play caret.

6562.Sample.LogosLogs.jackcav.20190828-152530.zip

Log archive

4186.LogosLogs.jackcav.20190828-152550.zip

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Aug 28 2019 1:37 PM

Hi Jack,

I've reproduced this and written up a case. Thanks for reporting this.

Posts 1646
SteveF | Forum Activity | Replied: Wed, Aug 28 2019 4:25 PM

Philana R. Crouch:
Thanks for reporting this.

I do not remember seeings any warnings regarding this similar product

[and not meaning to hi-jack Jack etc, but] Philana, my Zondervan Hebrew vocabulary tapes will not play on my laptop BUT do play on my Android.

Is this also related to the above issue?

The info at the linked Help page did not help

https://support.logos.com/hc/en-us/articles/360008520751

Thanks

The Web App gives this message:  This media is not yet supported.

The laptop computer displays this message (which also appears in the Stable  Verbum 8.6 version so apparently is not just a "beta" issue?):

Regards, SteveF

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Aug 28 2019 6:54 PM

Hey Steve,

We have a case open for this issue as well. 

Posts 1646
SteveF | Forum Activity | Replied: Wed, Aug 28 2019 7:34 PM

Philana R. Crouch:

Hey Steve,

We have a case open for this issue as well. 

THANK YOU !!!

Regards, SteveF

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Sep 10 2019 8:45 AM

Jack Caviness:

8.8 Beta 1 Mac OS 10.14.6

After updating to 8.8 Beta 1, none of the course videos will play, either in the Courses tool or individual video resources.

Took a sample log while repeatedly clicking the play caret.

6562.Sample.LogosLogs.jackcav.20190828-152530.zip

Log archive

4186.LogosLogs.jackcav.20190828-152550.zip

This has been fixed in 8.8 Beta 3.

Posts 1646
SteveF | Forum Activity | Replied: Tue, Sep 10 2019 11:51 AM

Philana R. Crouch:
This has been fixed in 8.8 Beta 3.

THANK YOU !!!

Regards, SteveF

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