Serious Error - showing books for sale that I have already purchased

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Jesse Blevins | Forum Activity | Posted: Tue, Sep 3 2019 2:13 PM

Christ in Conflict: Lessons from Jesus and His Controversies

I purchased this book yesterday.

While shopping today it shows that it is still available for purchase while scrolling through the list, but once I clicked on the book to get more information the box turned to say - you already own this book. 

I just wanted to inform Logos of the issue. 

Thank you. 

    

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JT (alabama24) | Forum Activity | Replied: Tue, Sep 3 2019 6:58 PM

Jesse Blevins:
While shopping today it shows that it is still available for purchase while scrolling through the list

I do not see this, unless you mean the FBOM page. 

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DIsciple II | Forum Activity | Replied: Sun, Sep 29 2019 3:30 PM

I see this happen regularly with sales page.  It happens a lot more with the new ‘improved‘ website than it did with the previous website that was more informative and took less menu navigation to get to where you wanted to go within your account. Apparently it’s called progress. 

On the positive side if I do accidentally add one of these items I already own that are allowing me to add them to my shopping cart, the shopping cart is smarter than the website sales pages and removed that item from the shopping cart and so no purchase is made. I agree though this is a serious flaw.

What is even a mote serious flaw is FL are not open up front with their customers that the site is effectively a beta as they put in into production with so many aspects incomplete and know bugs like this one. FL take their customers goodwill for granted when they behave in this manner towards them.

Jesse Blevins:

Christ in Conflict: Lessons from Jesus and His Controversies

I purchased this book yesterday.

While shopping today it shows that it is still available for purchase while scrolling through the list, but once I clicked on the book to get more information the box turned to say - you already own this book. 

I just wanted to inform Logos of the issue. 

Thank you. 

    

Posts 27800
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Sep 29 2019 9:30 PM

DIsciple II:
I see this happen regularly with sales page.

Yes I do as well. Tongue Tied

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