Cannot download resources for a new Logos install

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Jim Snowden | Forum Activity | Posted: Sun, Sep 22 2019 10:20 AM

I just installed logos on a new PC and it has got to the place where it pops up a box saying "Download your Logos 8 Library".

But after a few minutes without really doing anything it displays "Failed to load." and a Retry link.

Tried it lots of times but still just times out.

Is this a temporary Logos server problem?

Thanks,

Jim

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Forum MVP
PetahChristian | Forum Activity | Replied: Sun, Sep 22 2019 10:49 AM

Jim Snowden:
Is this a temporary Logos server problem?

Likely. According to Adam, "That little dropdown depends on an online service that tells the application what resources should be in the "Recommended" download for your particular Logos 8 library."

It may take a day or so for FL to recognize and fix the problem on their end. Sorry for the inconvenience!

Posts 170
Jim Snowden | Forum Activity | Replied: Sun, Sep 22 2019 11:33 AM

Thanks, I followed the link you gave to download the old Logos without the new selective download that doesn`t seem to work at the moment. Seems to be downloading my resources OK now with the old version.

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