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Posts 437
Liam & Abi Maguire | Forum Activity | Posted: Thu, Oct 3 2019 1:22 AM

Highlights do not seem to be working for me. Cant drag to highlight or select and then highlight through pop up menu. Using iPhone XR, ios 23, logos mobile 8.7.0.0003.

Cheers, Liam 

Check out my blog 'For Fathers'

Posts 437
Liam & Abi Maguire | Forum Activity | Replied: Thu, Oct 3 2019 1:27 AM

Should have said ios13. Doh!

Check out my blog 'For Fathers'

Posts 27675
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 3 2019 5:41 AM

Liam & Abi Maguire:
Highlights do not seem to be working for me. Cant drag to highlight or select and then highlight through pop up menu.

The first guess is that you have "Show Notes/Highlights" turned off under View Settings. 

OSX & iOS | Logs |  Install

Posts 437
Liam & Abi Maguire | Forum Activity | Replied: Mon, Oct 7 2019 6:21 AM

JT (alabama24):

Liam & Abi Maguire:
Highlights do not seem to be working for me. Cant drag to highlight or select and then highlight through pop up menu.

The first guess is that you have "Show Notes/Highlights" turned off under View Settings. 

Nope, I think the issue was linked to a poor internet connection. Though why the app should need to send data to add a highlight is beyond me? Once I moved to an area with better connectivity, highlighting functionality was restored.

Check out my blog 'For Fathers'

Posts 1095
Myke Harbuck | Forum Activity | Replied: Mon, Oct 7 2019 7:44 AM

Liam & Abi Maguire:

JT (alabama24):

Liam & Abi Maguire:
Highlights do not seem to be working for me. Cant drag to highlight or select and then highlight through pop up menu.

The first guess is that you have "Show Notes/Highlights" turned off under View Settings. 

Nope, I think the issue was linked to a poor internet connection. Though why the app should need to send data to add a highlight is beyond me? Once I moved to an area with better connectivity, highlighting functionality was restored.

FWIW, my experience has been, with the iOS mobile app, that when internet is unavailable all is fine. When internet is fully available, all is fine.

But when the connection is spotty, the app seems to have lags or poor performance with highlights and notes. From my experience, it's been this way for a while, and isn't related a particular beta version or iOS version.

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College
Mac OS 10.13.6 High Sierra, Mid 2015 iMac, 2.5GHz i7, 32 gbRAM, 1tbSSD

Posts 3
Jenni Hypes | Forum Activity | Replied: Wed, Oct 9 2019 4:52 AM

I'm having the same problem with the web version on Chrome for Mac. I don't seem to even have the ability to turn on the settings as I don't have the proper utility option in my toolbar. Would love to share a screenshot of what I'm seeing but I can't upload a picture.

Posts 4642
Forum MVP
Mike Binks | Forum Activity | Replied: Wed, Oct 9 2019 6:31 AM

Jenni Hypes:
Would love to share a screenshot of what I'm seeing but I can't upload a picture.

Hi Jenny and welcome to the forums.

Command+Shift+5 is your friend here. Then use the paperclip in the posts tool bar to attach the screenshot.

Posts 27675
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Oct 9 2019 8:22 AM

Welcome to the forums Jenni! Smile

Jenni Hypes:
I'm having the same problem with the web version on Chrome for Mac.

For clarification: by "problem," do you mean uploading a picture, or are you talking about an issue with Logos? This thread is not about the web app, so your use of the term "Chrome for Mac" is curious. If you are having troubles with the web app, I would encourage you to make a post in the Web App forum: https://community.logos.com/forums/149.aspx 

If the "same problem" related to uploading a picture, let us know if you still have troubles. We can walk you through it. 

OSX & iOS | Logs |  Install

Posts 3
Jenni Hypes | Forum Activity | Replied: Thu, Oct 10 2019 4:37 AM

Good grief... thanks, friends! I'm going to call that a senior moment... I was clicking on the picture/tree icon. I wasn't seeing that paperclip for what it was. The screenshot shows what I'm seeing under Tools.

(Thank You!)

Posts 3
Jenni Hypes | Forum Activity | Replied: Thu, Oct 10 2019 8:03 AM

I'm very sorry... my question was about the web app... I didn't realize there was a different forum for that as this is what came up when I did a search for the thread. I'll move my post! Feel free to delete from this thread if you need to.

Blessings!

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