Can't erase high light

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Posts 3235
Milkman | Forum Activity | Posted: Thu, Oct 3 2019 8:36 AM

I can't erase a high light in one of my resources.

mm.

mm.

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Oct 3 2019 9:35 AM

Milkman:

I can't erase a high light in one of my resources.

Please be more explicit. It might help to see a full screenshot. 

OSX & iOS | Logs |  Install

Posts 823
Jack Hairston | Forum Activity | Replied: Thu, Oct 3 2019 11:51 AM

I have similar problems on some platforms. Which one are you using? (Windows? Mac? One of the mobile apps?)

Posts 3235
Milkman | Forum Activity | Replied: Thu, Oct 3 2019 12:23 PM

Windows 10

mm.

Posts 3235
Milkman | Forum Activity | Replied: Thu, Oct 3 2019 12:27 PM

The high light within the red box is the one I can't erase. The other ones I can.

mm.

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Levi Durfey | Forum Activity | Replied: Thu, Oct 3 2019 12:42 PM

I know there are at least three ways to delete a highlight:

1) Select the highlighted text and press Shift-CMD (or CTRL)-K.

2) Right-click the highlight and click on the cross-out symbol or Delete Notes and Highlights.

3) Right-click the highlight. Click on Open Notes and Highlights, and delete it from the Notes Tool as you would any note.

Which ones of these methods have you tried using?

Have you tried quitting and restarting Logos and/or your computer?

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JT (alabama24) | Forum Activity | Replied: Thu, Oct 3 2019 1:13 PM

Milkman:
The high light within the red box is the one I can't erase.

Thanks for the screenshot. It was helpful. 

If Levi's suggestions don't work, my thought is that this highlight isn't actually in the ESV... rather, it is a highlight in another translation and is showing up because you have "Notes and Highlights (Corresponding)" turned on. If this is the case, you would need to do one of two things:

  1. Turn off the appropriate note document (so that you no longer see the note) -OR-
  2. Find the actual note (either in the appropriate note document OR translation... either way would work) and delete it. 

EDIT: One more thought: It could be a visual filter... but I don't think so. 

OSX & iOS | Logs |  Install

Posts 3235
Milkman | Forum Activity | Replied: Thu, Oct 3 2019 1:57 PM

Thanks but I've tried all of them.

Levi Durfey:

I know there are at least three ways to delete a highlight:

1) Select the highlighted text and press Shift-CMD (or CTRL)-K.

2) Right-click the highlight and click on the cross-out symbol or Delete Notes and Highlights.

3) Right-click the highlight. Click on Open Notes and Highlights, and delete it from the Notes Tool as you would any note.

Which ones of these methods have you tried using?

Have you tried quitting and restarting Logos and/or your computer?

mm.

Posts 3235
Milkman | Forum Activity | Replied: Thu, Oct 3 2019 2:14 PM

Not exactly sure what I did, but I opened NA27, NLT and the Message and turned off the Notes and Highlights (corresponding) in the NA27 and it got rid of it.

Unfortunately, I deleted my notes on a Sermon by David Jeremiah Super Angry

I guess there's no way of retrieving deleted items??

However, thanks for the advice.

JT (alabama24):

Milkman:
The high light within the red box is the one I can't erase.

Thanks for the screenshot. It was helpful. 

If Levi's suggestions don't work, my thought is that this highlight isn't actually in the ESV... rather, it is a highlight in another translation and is showing up because you have "Notes and Highlights (Corresponding)" turned on. If this is the case, you would need to do one of two things:

  1. Turn off the appropriate note document (so that you no longer see the note) -OR-
  2. Find the actual note (either in the appropriate note document OR translation... either way would work) and delete it. 

EDIT: One more thought: It could be a visual filter... but I don't think so. 

mm.

Posts 27420
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Oct 3 2019 2:26 PM

Milkman:
I guess there's no way of retrieving deleted items??

You trying to make me work?  On the Doc's menu lower left open trash and restore what you lost. IIRC the Notes has a similar trash can.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 3235
Milkman | Forum Activity | Replied: Thu, Oct 3 2019 2:40 PM

Sweet! Thanks. Look at all these new things I'm learning :) 

Let me add. The actual yellow note doesn't show up where it was before. As a matter of fact I can't even see the yellow note at the beginning of the verse.

How do I make it so that it does show up?

MJ. Smith:

Milkman:
I guess there's no way of retrieving deleted items??

You trying to make me work?  On the Doc's menu lower left open trash and restore what you lost. IIRC the Notes has a similar trash can.

mm.

Posts 27420
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Oct 3 2019 5:30 PM

Milkman:
How do I make it so that it does show up?

Do you have notes/notefile turned on in the visual filter?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 3235
Milkman | Forum Activity | Replied: Fri, Oct 4 2019 6:01 AM

Well errr, umm I didn't, but now I do Yes thanks to you. Right Hug

mm.

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