L8.9B2: repeatable CRASH double-clicking in some bibles

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NB.Mick | Forum Activity | Posted: Sat, Oct 19 2019 3:13 AM

Trying to recreate a situation from this German language thread, I found a repeatable crash in Logos 8.9 Beta 2: 

  • open German bible "Zurcher" or "Luther 1984" to e.g. Rom 16 [or Mt 15]
  • double click a word in the bible text, such as Phoebe or Junia(s) or empfehle [or Sohn or Wort]
  • okay behavior:
    • in case of an RI bible, the highest prioritized lexicon opens for the underlying Greek lemma (this works for e.g. English bibles NIV 1984, NIV 2011, CSB, ESV and German bibles Luther 2017 and Schlachter 2000)
    • otherwise a dictionary opens (this works for e.g. The Message, Douay-Rheims, Geneva Bible and German Protestantenbibel as well as for non-bible-text in Zurcher)
    • if no dictionary entry exists, an Everything search opens (some words in Geneva or Protestantenbibel or a Schlachter PBB bible, as well as non-bible-text in Zurcher)
  • actual behavior with Zurcher bible (non-RI) and with Luther 1984 (RI, this is probably the most-used German bible in Logos): Logos crashes with

    Error ID: 1085 - Error detail: NullReferenceException: Object reference not set to an instance of an object.

When Power Lookup tab is open, it remains empty through all of my tests. So far I haven't been able to repeat the crash with an English language bible.

Logs: 5001.Crash in Some BiblesLogs.zip

Support info for Zurcher Bible is: 

LLS:ZURCHERBBL2007

2015-03-12T20:51:03Z
ZURCHERBBL2007.logos4

Support info for Luther 1984 is:

LLS:1.0.591
2018-04-12T20:32:24Z
LUTBIB1984.logos4
RVI:LU1984AT
2018-04-12T20:29:37Z
LU1984AT.lbsrvi
RVI:LU1984NT
2018-04-12T20:29:37Z
LU1984NT.lbsrvi

EDIT: checked all 26 German-Language bibles I own in Logos edition (which should be all existing ones, from SESB times onward). All are working okay except the two mentioned above plus the four non-RI bibles Einheitsübersetzung 1980, Revised Elberfelder 1985, Menge and Die Gute Nachricht  

Running Logos 8 latest beta version on Win 10

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Philana R. Crouch | Forum Activity | Replied: Mon, Oct 21 2019 11:39 AM

Thanks for reporting this, I've filed a bug report.

Posts 10109
Forum MVP
NB.Mick | Forum Activity | Replied: Mon, Oct 21 2019 1:15 PM

Philana R. Crouch:

Thanks for reporting this, I've filed a bug report.

Thanks!

Running Logos 8 latest beta version on Win 10

Posts 10109
Forum MVP
NB.Mick | Forum Activity | Replied: Wed, Oct 23 2019 3:50 PM

I know this is to be expected, but just for confirmation purposes: this crash persists in Beta 3 (checked with Luther 1984)

Running Logos 8 latest beta version on Win 10

Posts 2679
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Oct 23 2019 4:43 PM

NB.Mick:

I know this is to be expected, but just for confirmation purposes: this crash persists in Beta 3 (checked with Luther 1984)

Thank you for confirming it is still crashing. I will update this thread once it is fixed.

Posts 370
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Tue, Nov 5 2019 4:46 PM

This has been fixed in 8.9 RC1. 

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 10109
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, Nov 5 2019 5:12 PM

Adam Borries (Faithlife):

This has been fixed in 8.9 RC1. 

Confirm it's fixed - thanks!

Running Logos 8 latest beta version on Win 10

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