Are FL's servers down?

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This post has 18 Replies | 1 Follower

Posts 244
Theo | Forum Activity | Posted: Mon, Oct 28 2019 6:43 PM

I keep trying to access stuff and get an internal error but the main site works and their ops says all is good.

Anyone else haing issues?

Posts 7547
DAL | Forum Activity | Replied: Mon, Oct 28 2019 6:58 PM

All is good on my end 👍😁👌

Posts 244
Posts 244
Theo | Forum Activity | Replied: Mon, Oct 28 2019 7:07 PM

Posts 244
Theo | Forum Activity | Replied: Mon, Oct 28 2019 7:08 PM

Posts 244
Theo | Forum Activity | Replied: Mon, Oct 28 2019 7:16 PM

Can anyone tell me what all is in this that is releasing soon?

Library of New Testament Studies: 2016 (LNTS) (29 vols.)

I can't open it due to the above error.

Posts 244
Theo | Forum Activity | Replied: Mon, Oct 28 2019 7:17 PM

I search it and get the same error.

I went to verbum.com and got the same error when I searched it there.

Posts 964
Dale E Heath | Forum Activity | Replied: Mon, Oct 28 2019 7:43 PM

Your link works fine for me. The collection ships on 11/11/2019.

Pre-pubs shipping soon: https://www.logos.com/search?context=product&sortBy=Progress&limit=60&filters=status-prepub_Status%2Bstatus-prepub-undercontract_Pre-Pub%2Bstatus-prepub-undercontract-shippingsoon_Under%20Contract&page=1&ownership=all

shows 9 vols. shipping 11/11/2019 and 7 vols. shipping 11/12/2019.

Posts 244
Theo | Forum Activity | Replied: Mon, Oct 28 2019 9:46 PM

I get the same error. Let me try again lol!

Posts 244
Theo | Forum Activity | Replied: Mon, Oct 28 2019 10:01 PM

It works fine when I am logged out. It is an account issue. Have i been hacked?

Posts 356
Vincent Chia | Forum Activity | Replied: Mon, Oct 28 2019 10:48 PM

Same here. This is the screenshot I have of https://www.logos.com/products/search?Language=English&Status=Pre-Pub&start=0&sort=newest&pageSize=60

So I can't do pre-orders now!

Director

Elyon Family Clinic & Surgery Pte Ltd

Singapore

Posts 356
Vincent Chia | Forum Activity | Replied: Mon, Oct 28 2019 10:49 PM

Vincent Chia:

Same here. This is the screenshot I have of https://www.logos.com/products/search?Language=English&Status=Pre-Pub&start=0&sort=newest&pageSize=60

So I can't do pre-orders now!

When I log out, it is fine!

Please tell me what's wrong, FL!

Director

Elyon Family Clinic & Surgery Pte Ltd

Singapore

Posts 356
Vincent Chia | Forum Activity | Replied: Mon, Oct 28 2019 10:54 PM

Basically, if I am logged in, I cannot access all pre-pubs and community pricing product pages.

Director

Elyon Family Clinic & Surgery Pte Ltd

Singapore

Posts 491
Robert Neely | Forum Activity | Replied: Tue, Oct 29 2019 2:18 AM

Vincent Chia:

Vincent Chia:

Same here. This is the screenshot I have of https://www.logos.com/products/search?Language=English&Status=Pre-Pub&start=0&sort=newest&pageSize=60

So I can't do pre-orders now!

When I log out, it is fine!

Please tell me what's wrong, FL!

I get the same Error 500 message whenever I try to do a Browse All or look at Pre-Pubs.   Hope they get it fixed soon.

Posts 2088
Joseph Turner | Forum Activity | Replied: Tue, Oct 29 2019 4:10 AM

Robert Neely:

Vincent Chia:

Vincent Chia:

Same here. This is the screenshot I have of https://www.logos.com/products/search?Language=English&Status=Pre-Pub&start=0&sort=newest&pageSize=60

So I can't do pre-orders now!

When I log out, it is fine!

Please tell me what's wrong, FL!

I get the same Error 500 message whenever I try to do a Browse All or look at Pre-Pubs.   Hope they get it fixed soon.

I am experiencing the same issue as well.

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

Posts 288
Roger Dittmar | Forum Activity | Replied: Tue, Oct 29 2019 9:49 AM

Bump!

Posts 356
Vincent Chia | Forum Activity | Replied: Tue, Oct 29 2019 4:59 PM

FL please assist!

Director

Elyon Family Clinic & Surgery Pte Ltd

Singapore

Posts 3
LogosEmployee
Dustin Mackintosh | Forum Activity | Replied: Wed, Oct 30 2019 8:04 AM

Thank you for the report and apologies for the inconvenience. This appears to be a bug on our end. We are working on a fix now.

Posts 3
LogosEmployee
Dustin Mackintosh | Forum Activity | Replied: Thu, Oct 31 2019 8:32 AM

A fix has been deployed and I believe this issue should be resolved. Please let us know if you have any difficulties in search now. 

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