8.9 Beta 4 Preferences Window Crash

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Rob Bruce | Forum Activity | Posted: Wed, Oct 30 2019 5:43 AM

When the preferences window opens it immediately minimizes and will not re-open. I am on a MacBook Pro 2018

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Mike Binks | Forum Activity | Replied: Wed, Oct 30 2019 7:12 AM

Rob Bruce:

When the preferences window opens it immediately minimizes and will not re-open. I am on a MacBook Pro 2018

Hi Bob I am on an iMac with MacOS 10.15 and it seems to be working ok here.

Can you give us any more details of how you are using Logos so that we can try and replicate your steps?

Posts 12
Rob Bruce | Forum Activity | Replied: Wed, Oct 30 2019 7:55 AM

I was in a layout I use every week when I write my sermon. I had the citation option on for a Bible Study lesson I was working on yesterday and wanted to turn it off. When I opened preferences it opened and minimized itself and will not reopen. I am using  2 monitors.

Well forget it I just went to it again and its working. Strange.

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Philana R. Crouch | Forum Activity | Replied: Wed, Oct 30 2019 8:05 AM

Rob Bruce:

When the preferences window opens it immediately minimizes and will not re-open. I am on a MacBook Pro 2018

Hi Rob,

We would need your crash logs in order to see what is happening. You'll need to reproduce the crash, zip up your log files and uplaod them here. There are instructions in my post signature on how to do that.

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