2nd Monitor Issue?

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This post has 5 Replies | 2 Followers

Posts 69
Pastor Dan Cleghorn | Forum Activity | Posted: Mon, Nov 18 2019 4:09 PM

I can no longer see my mouse cursor in my notes or sermons docs when I have Logos on a second monitor. The cursor shows up in MS Word on the second monitor so it is not the monitor. When I move Logos to my laptop monitor, the cursor reappears. 

Any ideas? Video drivers and all updates are installed.

Dan

Posts 8084
LogosEmployee

Some other users are reporting this problem (but we don't have a solution yet): https://community.logos.com/forums/t/186319.aspx

Posts 1873
David Thomas | Forum Activity | Replied: Tue, Nov 19 2019 6:30 AM

Bradley Grainger (Faithlife):

Some other users are reporting this problem (but we don't have a solution yet): https://community.logos.com/forums/t/186319.aspx

Bradley, see also https://community.logos.com/forums/p/186357/1075990.aspx#1075990 and https://community.logos.com/forums/t/186370.aspx 

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

Posts 8084
LogosEmployee

I'm aware of those threads, although the first one seems to be about drag-and-drop, which would be unrelated to displaying the caret.

Posts 69
Pastor Dan Cleghorn | Forum Activity | Replied: Tue, Nov 19 2019 2:32 PM

Thanks for letting me know it is a bug. 

Posts 1873
David Thomas | Forum Activity | Replied: Mon, Dec 2 2019 8:51 AM

Bradley Grainger (Faithlife):
I'm aware of those threads,

to help in replicating the problem (I recall Philana mentioning that developers were have trouble replicating)

I noticed I SOMETIMES do get a blinking cursor in search windows on my 2nd monitor.

1. I click in an EMPTY search window and there is NO cursor

2. I begin to type in the search window, then click in the middle of a word, SOMETIMES I get a cursor. - I get a cursor if I click between the "h and the e" but NOT if I click at the beginning, betweeen the t and h, or end of the word.

A HUGE problem is that I RARELY get a cursor working in a sermon document. I click in Sermon Series and don't get a cursor whether it is empty or partiall. I click in Key Topics, after at least one entry is made I get a cursor. I click in the bottom portion (where data is entered) and don't get a cursor regardless of empty or partial.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

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